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  1. Jira Data Center
  2. JRASERVER-25660

Order of Non-custom Field in The 'View Issue' page is Ignored by default, It should be handler more gracefully

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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      According to Associating a Screen with an Issue Operation guide:

      The 'View Issue' operation only allows you to control the layout of custom fields in the middle of the 'View Issue' page. The 'View Issue' page ignores all the non-custom fields on the Screen.

      However a lot of customer didn't noticed and get confused regarding this behavior. For example:

      I just to suggest that perhaps it could be made clear on the Screen configuration which fields
      cannot be moved. Either graphically or by excluding them from the list of
      fields available.

      Suggestion

      • There should be a notification to inform user regarding the behavior above.

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              Unassigned Unassigned
              vkgan Gan VoonKiat
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