very poor (15 second) performance entering work logs on large issues

JVM Input Arguments -Djava.util.logging.config.file=/appserver/tomcat/domains/mgic/jira/conf/logging.properties -Xms256m -Xmx1024m -XX:MaxPermSize=1024m -Duser.language=en -Duser.country=US -Dsun.net.inetaddr.ttl=0 -Djava.awt.headless=true -Djira.jelly.on=true -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -DMGIC_server_name=jira -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Dcom.sun.management.jmxremote -Dcom.sun.management.jmxremote.port=31297 -Dcom.sun.management.jmxremote.ssl=false -Dcom.sun.management.jmxremote.authenticate=true -Dcom.sun.management.jmxremote.password.file=/appserver/tomcat/domains/mgic/properties/jmxremote.password -Dcom.sun.management.jmxremote.access.file=/appserver/tomcat/domains/mgic/properties/jmxremote.access -Dcom.ibm.msg.client.commonservices.log.outputName=/logfiles/tomcat/mgic/jira/mqjms.log -Djava.endorsed.dirs=/usr/local/apache/apache-tomcat-6.0.29/endorsed -Dcatalina.base=/appserver/tomcat/domains/mgic/jira -Dcatalina.home=/usr/local/apache/apache-tomcat-6.0.29 -Djava.io.tmpdir=/appserver/tomcat/domains/mgic/jira/temp Database URL Hidden JVM Vendor Sun Microsystems Inc. JVM Version 1.0 Java VM Java HotSpot(TM) 64-Bit Server VM User Name tcmgic Application Server Container System Time 09:10:04 -0500 Database JNDI address java:comp/env/jdbc/JiraDS Current Working Directory /appserver/tomcat/domains/mgic/jira External user management OFF User Timezone America/Chicago Java Vendor Sun Microsystems Inc. User Locale English (United States) Database driver Oracle JDBC driver 10.2.0.3.0 Operating System Linux 2.6.18-238.12.1.el5 System Date Friday, 01 Jul 2011 Crowd integration ON Database version Oracle Database 11g Release 11.1.0.0.0 - Production Database type oracle10g Java Runtime Java(TM) SE Runtime Environment System Encoding UTF-8 JVM Implementation Version 14.3-b01 OS Architecture amd64 Java Version 1.6.0_17 Java VM Memory Statitistics Total Memory 1022 MB Used Memory 782 MB Total PermGen Memory 1024 MB Free PermGen Memory 872 MB Used PermGen Memory 151 MB Free Memory 240 MB Memory Pool Info PS Survivor Space: init = 11141120(10880K) used = 1243312(1214K) committed = 1835008(1792K) max = 1835008(1792K) PS Old Gen: init = 178978816(174784K) used = 573106176(559674K) committed = 715849728(699072K) max = 715849728(699072K) PS Eden Space: init = 67174400(65600K) used = 244824648(239086K) committed = 354091008(345792K) max = 354222080(345920K) PS Perm Gen: init = 21757952(21248K) used = 158810024(155087K) committed = 158924800(155200K) max = 1073741824(1048576K) Code Cache: init = 2555904(2496K) used = 26435776(25816K) committed = 26673152(26048K) max = 50331648(49152K) JIRA Info Installed languges Catalan (Spain) Chinese (China) Chinese (Taiwan) Czech (Czech Republic) Danish (Denmark) Dutch (Belgium) English (UK) English (United States) French (France) German (Germany) German (Switzerland) Hungarian (Hungary) Italian (Italy) Japanese (Japan) Norwegian (Norway) Polish (Poland) Portuguese (Brazil) Russian (Russia) Slovak (Slovakia) Spanish (Spain) Turkish (Turkey) Atlassian Partner Default Language English (United States) - System Default Uptime N/A Installation Type EAR/WAR Edition enterprise Server ID B53A-QE59-UA7V-GIUW Last Upgrade 2010-11-11 12:55:59.0(4.1.2 #531) Build Date Fri Apr 08 00:00:00 CDT 2011 Upgrade History 2011-05-19 12:10:09.0(4.3.2 #616) 2011-01-23 10:10:08.0(4.2.1-b588 #588) 2010-11-23 12:54:03.0(4.2 #587) 2010-11-11 12:55:59.0(4.1.2 #531) Version 4.3.2 Build Number 616 License Info Support Entitlement Number (SEN) 2046096 Date Purchased 12/Oct/10 Maintenance Period End Date 12/Oct/11 Maintenance Status Supported License Type JIRA Unlimited Users: Commercial License Configuration Info Issue Voting Enabled false Time Tracking Enabled true Issue Linking Enabled true Time Tracking Hours Per Day 7.5 Time Tracking Days Per Week 5 Attachments Enabled true SubTasks Enabled false Issue Watching Enabled true Unassigned Issues Enabled true Database Statistics Groups 108 Projects 22 Users 1333 Custom Fields 26 Comments 317 Issues 426 Attachments 241 Workflows 4 File Paths Location of backups /home2/jira/export Location of JIRA Home /home2/jira Location of atlassian-jira.log /home2/jira/log/atlassian-jira.log Location of indexes /home2/jira/caches/indexes Location of entityengine.xml file:/appserver/tomcat/domains/mgic/jira/webapps/jira/WEB-INF/classes/entityengine.xml Location of attachments /home2/jira/data/attachments Listeners Issue Cache Listener com.atlassian.jira.event.listeners.cache.IssueCacheListener Issue Assignment Listener com.atlassian.jira.event.listeners.history.IssueAssignHistoryListener Mail Listener com.atlassian.jira.event.listeners.mail.MailListener Issue Index Listener com.atlassian.jira.event.listeners.search.IssueIndexListener Services Mail Queue Service {Description=null, Last Run=1309529334431, Delay=60000} Backup Service {Description=null, Last Run=1309517913325, Delay=43200000} Service Provider Token Remover {Description=null, Last Run=1309517154555, Delay=28800000} User Installed Plugins Name Version Vendor Issue Views Plugin 1.0 Atlassian Wiki Renderer Macros Plugin 1.0 Atlassian Issue Tab Panels Plugin 1.0 Atlassian Project Panels Plugin 1.0 Atlassian Renderer Component Factories Plugin 1.0 Atlassian Crowd System Password Encoders 1.0 Atlassian Software Systems Custom Field Types & Searchers 1.0 Atlassian Keyboard Shortcuts Plugin 1.0 Atlassian User Format 1.0 Atlassian User Profile Links 1.0 Atlassian Time Tracking And Billing Reporting Collection 4.21 jPlugs Content Link Resolvers Plugin 1.0 Atlassian Column Order Gadget Plugin 4.3 Celix User Navigation Bar Sections 1.0 Atlassian JIRA Suite Utilities 1.0.0 ${project.organization.name} View Project Operations Sections 1.0 Atlassian Renderer Plugin 1.0 Atlassian JIRA Toolkit Plugin 0.17 Atlassian Webwork Plugin 1.0 Atlassian Reports Plugin 1.0 Atlassian RPC JIRA Plugin 4.3.2 Atlassian Project Role Actors Plugin 1.0 Atlassian Tempo Plugin 6.1.1-jira42 TM Software Admin Menu Sections 1.0 Atlassian Web Resources Plugin 1.0 Atlassian Portlets Plugin 1.0 Atlassian Top Navigation Bar 1.0 Atlassian Issue Operations Plugin 1.0 Atlassian Workflow Plugin 1.0 Atlassian JQL Functions 1.0 Atlassian JIRA Footer 1.0 Atlassian System Plugins Name Version Vendor Apache HttpCore OSGi bundle 4.0 Apache Software Foundation FishEye Plugin 3.1.2 Atlassian Software Systems ICU4J 3.8.0.1 Atlassian Pty Ltd Atlassian OAuth Consumer Plugin 1.2.2 Atlassian JIRA Activity Stream Plugin 3.1.4 Atlassian Joda-Time 1.6 $pluginData.get("Vendor Name") Atlassian Gadgets OAuth Service Provider Plugin 3.0.2 Atlassian Applinks Product Plugin 3.3 Atlassian Opensocial Plugin 3.0.2 Atlassian Atlassian UI Plugin 3.3.1 Atlassian Neko HTML 1.9.12.1 Atlassian Pty Ltd jira-ical-feed 1.0 Atlassian Preset Filters Sections 1.0 Atlassian BND Library 0.0.255 aQute SARL http://www.aQute.biz Atlassian OAuth Consumer SPI 1.2.2 Atlassian JIRA REST Plugin 4.3.2 Atlassian Crowd REST API 1.0 Atlassian Software Systems Gadget Dashboard Plugin 3.0.2 Atlassian JIRA Bamboo Plugin 4.1.3 Atlassian Software Systems Pty Ltd Atlassian Template Renderer Velocity 1.6 Plugin 1.2.3 Atlassian Atlassian Embedded Crowd - Administration Plugin 1.0.2 Atlassian JIRA OAuth Service Provider SPI Plugin 4.3.2 Atlassian Support Tools Plugin 2.3.1 Atlassian Support JIRA Usage Hints 1.0 Atlassian Atlassian Template Renderer API 1.2.3 Atlassian JDOM DOM Processor 1.0.0 SpringSource Apache HttpClient OSGi bundle 4.0 Apache Software Foundation Atlassian OAuth Service Provider SPI 1.2.2 Atlassian JIRA Gadgets Plugin 4.3.2 Atlassian Atlassian OAuth Service Provider Plugin 1.2.2 Atlassian Atlassian REST - Module Types 2.4.0 Atlassian ROME: RSS/Atom syndication and publishing tools 0.9.0 SpringSource User Profile Panels 1.0 Atlassian ROME, RSS and atOM utilitiEs for Java 1.0 Sun Microsystems Gadget Spec Publisher Plugin 3.0.2 Atlassian JIRA OAuth Consumer SPI Plugin 4.3.2 Atlassian JIRA Shared Application Access Layer (SAL) Plugin 4.3.2 Atlassian Software Systems JSON Library 20070829.0.0.1 Atlassian Pty Ltd Atlassian Universal Plugin Manager Plugin 1.3.1 Atlassian Pty Ltd Atlassian OAuth Admin Plugin 1.2.2 Atlassian JIRA Importers Plugin (JIM) 2.1 Atlassian Gadget Directory Plugin 3.0.2 Atlassian Embedded Gadgets Plugin 3.0.2 Atlassian Application Properties jira.webresource.flushcounter 2 jira.option.user.externalpasswordmanagement false jira.table.cols.watched issuetype, issuekey, summary, priority, status jira.projectkey.pattern ( [A-Z] [A-Z0-9_] +) is_origo_plugin_exportCustomFieldIDsKey null jira.timetracking.format hours jira.disable.login.gadget false jira.scheme.default.issue.type 10000 jira.search.maxclauses 65000 jira.option.allowunassigned true jira.alertheader null jira.schemes.comparison.max 5 jira.view.issue.show.quicksubtask.when.no.subtasks false jira.path.index.use.default.directory true jira.lf.application.id jira jira.path.attachments.use.default.directory true is.origo.plugin.payPeriodStartMonth 0 jira.releasenotes.templates releasenotes-html.vm, releasenotes-text.vm jira.index.interactive.maxmergedocs 2147483647 jira.chart.days.previous.limit.daily 300 jira.attachment.number.of.zip.entries 30 jira.option.web.usegzip false jira.subtask.quickcreateform.template templates/jira/issue/subtask/quickcreationform-vertical.vm jira.date.picker.javascript.format %e/%b/%y jira.clone.linktype.name Cloners jira.option.voting false jira.index.maxfieldlength 10000 jira.timetracking.days.per.week 5 jira.max.issue.history.dropdown.items 6 jira.max.Issue.history.items 50 jira.screenshotapplet.linux.enabled false jira.timetracking.copy.comment.to.work.desc.on.transition true user.notifications.mimetype html jira.chart.days.previous.limit.quarterly 22500 jira.lf.menu.textcolour #ffffff is.origo.plugin.payPeriodStart 1 jira.table.gadget.max.rows 50 jira.lf.date.complete dd/MMM/yy h:mm a jira.option.rpc.allow true jira.websudo.is.disabled false jira.clone.prefix CLONE - jira.autoexport true jira.importid.prefix unconfigured jira.plugin.state-.com.atlassian.jirafisheyeplugin:crucible-projectpanel false jira.edition enterprise jira.constant.default.resolution 1 jira.table.cols.voted issuetype, issuekey, summary, priority, status jira.lf.top.hilightcolour #325c82 jira.whitelist.rules null jira.project.summary.max.issues 3 jira.index.batch.mergefactor 50 jira.projectkey.reservedwords.list PRN, AUX, CLOCK$, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, CON, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, LPT9 is.origo.plugin.notStaticHolidaysCount 0 jira.lf.date.relativize true jira.subtask.quickcreateform.fields summary,issuetype,assignee,timetracking jira.option.trackback.send false jira.sendmail.recipient.batch.size 100 jira.screenshotapplet.enabled true jira.option.issuelinking true jira.viewcvs.root.type cvsroot jira.timetracking.estimates.legacy.behaviour false jira.option.allowattachments true jira.lf.menu.bgcolour #3c78b5 jira.avatar.user.default.id 10082 jira.lf.menu.separator #f0f0f0 jira.option.allowsubtasks false user.show.actions.in.navigator true jira.maximum.authentication.attempts.allowed 3 jira.releasenotes.templatenames Html, Text jira.plugin.state-.com.atlassian.jira.plugin.system.issueoperations:log-work false jira.subscription.email.max.issues 200 jira.issue.actions.order asc jira.thumbnail.maxheight 200 jira.i18n.include.meta-data true jira.attachment.download.mime.sniffing.workaround workaround jira.index.max.reindexes 4000 jira.lf.gadget.color5 #003366 jira.lf.gadget.color6 #411E66 jira.lf.gadget.color7 #bbb is.origo.plugin.staticHolidaysCount 0 jira.table.cols.subtasks issuetype, status, assignee, progress jira.chart.days.previous.limit.yearly 36500 jira.lf.top.textcolour #ffffff jira.date.picker.java.format d/MMM/yy user.keyboard.shortcuts.disabled false jira.trustedapps.timeout.default 10000 jira.bulk.edit.limit.issue.count 1000 ops.bar.group.size.opsbar-transitions 10 jira.date.time.picker.use.iso8061 false jira.i18n.language.index english jira.plugin.state-.com.atlassian.jira.gadgets:voted-gadget false jira.option.trackback.receive true user.notify.own.changes true jira.lf.date.dmy dd/MMM/yy jira.option.indexing true jira.plugin.state-.com.atlassian.jirafisheyeplugin:crucible-charting-gadget false jira.exportimport.cleanxml true jira.whitelist.disabled false jira.lf.text.headingcolour #3c78b5 jira.assignee.change.is.sent.to.both.parties true jira.option.allowcookies true jira.lf.gadget.color4 #346006 jira.lf.gadget.color3 #d94625 jira.lf.gadget.color2 #900925 jira.lf.gadget.color1 #369 jira.browser.unsupported.warnings.disabled false jira.usermanagement.maxdisplaymembers 200 jira.plugin.state-.com.atlassian.jira.plugin.system.issuetabpanels:worklog-tabpanel false jira.search.views.default.max 1000 jira.search.fullcontentview.pagebreaks true jira.disable.multipart.get.http.request true jira.lf.logo.width 111 jira.lf.logo.url /images/jira111x30.png jira.issue.desc.environment For example operating system, software platform and/or hardware specifications (include as appropriate for the issue). jira.index.interactive.mergefactor 4 is.origo.plugin.staff.group jira.max.history.items 10 jira.option.allowthumbnails true com.atlassian.sal.jira:build 2 jira.comment.level.visibility.groups false jira.avatar.user.anonymous.id 10083 is.origo.plugin.license null is.origo.plugin.billingPeriodStartMonth 0 jira.timetracking.hours.per.day 7.5 jira.lf.text.activelinkcolour #3c78b5 jira.thumbnail.maxwidth 200 jira.timetracking.default.unit HOUR jira.option.precedence.header.exclude false jira.index.update.bulk.optimization 400 jira.max.issue.filter.dropdown.items 10 jira.lf.date.day EEEE h:mm a user.issues.per.page 50 webwork.i18n.encoding UTF-8 jira.index.lock.waittime 30000 jira.option.emailvisible show jira.webresource.superbatch.flushcounter 1 jira.lf.logo.height 30 jira.dashboard.max.gadgets 20 jira.chart.days.previous.limit.monthly 7500 jira.databasequery.batch.size 100 jira.chart.days.previous.limit.hourly 10 jira.max.JQLQuery.history.items 10 jira.trustedapps.urlmatch.default /sr/jira.issueviews:searchrequest /secure/RunPortlet /rest /rpc/soap /plugins/servlet/streams /plugins/servlet/applinks com.ja.jira.plugin.ttb:build 11 jira.option.watching true jira.path.attachments /home2/jira/data/attachments jira.mode private jira.chart.days.previous.limit.weekly 1750 jira.lf.top.bgcolour #114070 is.origo.plugin.seasonStart 1 jira.attachment.do.not.expand.as.zip.extensions.list docx, docm, dotx, dotm, xlsx, xlsm, xltx, xltm, xlsb, xlam, pptx, pptm, potx, potm, ppam, ppsx, ppsm, sldx, sldm, thmx, odt, odp, ods, odg, odb, odf, ott, otp, ots, otg, odm, sxw, stw, sxc, stc, sxi, sti, sxd, std, sxg jira.jql.autocomplete.disabled false jira.date.time.picker.javascript.format %e/%b/%y %I:%M %p jira.plugin.state-.com.atlassian.jira.plugin.ext.bamboo false jira.option.user.externalmanagement false jira.issueindex.fetch.size 200 jira.max.AdminPage.history.items 5 jira.alertheader.visibility private is.origo.plugin.weekStart 2 jira.ajax.autocomplete.userpicker.limit 5000 jira.version.patched 616 jira.setup true jira.avatar.megapixels 10 webwork.multipart.maxSize 10485760 jira.projectkey.description admin.projects.key.description jira.date.time.picker.java.format dd/MMM/yy h:mm a jira.lf.top.separator.bgcolor #114070 jira.index.interactive.maxbuffereddocs 300 jira.issue.desc.original.timetrack This value can not be changed after work has begun on the issue. jira.table.cols.linkedissue issuetype, issuekey, summary, status, priority jira.title JIRA jira.projectkey.warning admin.errors.must.specify.unique.project.key jira.user.avatar.enabled true jira.option.ignore.url.with.key true jira.index.batch.maxbuffereddocs 300 jira.avatar.default.id 10011 jira.home /home2/jira jira.ajax.autocomplete.issuepicker.enabled true jira.index.batch.maxmergedocs 2147483647 jira.option.captcha.on.signup false jira.option.timetracking true jira.websudo.timeout 10 jira.constant.default.priority 4 jira.issue.desc.timetrack An estimate of how much work remains until this issue will be resolved.<br> The format of this is ' *w *d *h *m ' (representing weeks, days, hours and minutes - where * can be any number)<br> Examples: 4d, 5h 30m, 60m and 3w. is.origo.plugin.trialExpirationDate.tempo5 GCzDZh1ZwXFIhQEIc7NqTDxRXA7J+xm5 user.default.share.private true jira.ajax.autocomplete.limit 20 jira.ajax.autocomplete.labelsuggestion.limit 20 jira.email.fromheader.format ${fullname} (JIRA) jira.plugin.state-.com.atlassian.jirafisheyeplugin:crucible-issuepanel false jira.baseurl https://jira.mgic.net/jira jira.table.cols.dashboard issuetype, issuekey, summary, priority jira.plugin.state-.com.atlassian.jira.gadgets:bugzilla false jira.releasenotes.default Html jira.view.issue.links.sort.order type, status, priority jira.lf.top.texthilightcolour #f0f0f0 jira.lf.text.linkcolour #3c78b5 jira.attachment.allow.zip.support true is.origo.plugin.administrator.group jira.lf.date.time h:mm a jira.option.logoutconfirm never Applied Patches JRA-24516 A patch to fix problems caused by JRA-24516