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  1. Jira Data Center
  2. JRASERVER-24875

Timeout message during issue cloning with many sub-tasks

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 7.1.1
    • 4.3.4, 5.2.7, 6.0.6, 6.3.7, 6.4.7
    • Issue - Actions

    • Firefox 4
      Atlassian JIRA (v4.3.4#620-r152668)

    Description

      User trying to clone an umbrella ticket with over 80 sub-tasks (some with attachments) and receiving the following message:
      "The call to the JIRA server did not complete within the timeout period. We are unsure of the result of this operation. Close this dialog box and press refresh in your browser."

      Workaround

      Open the Clone operation in a new tab/window to avoid the timeout

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-32546 Bulk operation with over 300 issues time out and display Down for Maintenance page while is still running in the background

          • Medium - Medium priority issues
          • Closed
          included in

          [JIRA] CPU-343 JIRA 7.2.0-OD-03-005

          [JIRA] CPU-408 JIRA 7.2.0-OD-04-029

          Activity

            People

              ohernandez@atlassian.com Oswaldo Hernandez (Inactive)
              d0ddf3286f56 Daniel Bumbaco
              Votes:
              7 Vote for this issue
              Watchers:
              14 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: