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  1. Jira Data Center
  2. JRASERVER-24647

JIRA fires out duplicated filter subscription email to users if the users are a member of multiple groups, and the groups are subscribed to the filter

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    • Resolution: Won't Do
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    Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When configuring multiple groups to subscribe to a single filter, and a user is a member of some of the groups, then the user will receive duplicated filter subscription email. Example of the configuration is as below:

      From the screenshot, the user admin is a member of both of the group jira-administrators and jira-developers, and thus when JIRA sends out the filter subscription email, admin will receive duplicated filter email. And thus, JIRA should have the ability to send out email and keep track of emails sent to which users in order to avoid duplicated email being sent.

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              Unassigned Unassigned
              afaisal Ahmad Faisal (Inactive)
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