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  1. Jira Data Center
  2. JRASERVER-24422

Provide means to disable e-mail notifications for a user.

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Given the following situation:

      • Employees have left the company, and their email address is no longer valid
      • Their accounts in crowd have been marked as inactive, and they have been removed from all groups, thus they are no longer active users.
      • We can't delete the users since they are the Reporter/Assignee/etc. of many current and legacy issues.
      • When an issue they are the Reporter/Assignee on is updated in a way that a notification is generated, the email is bounced (since it is no longer valid) back to the project's email, a mailing list for the dev team.

      Typically in our notification schemes, the Reporter and Current Assignee are notified upon updates. I do not want to remove these users from those designations.

      It seems like it should be a trivial enhancement to simply either:

      • provide an option to not send email notifications to users that are not active, or
      • allow users (administrators only?) to enter a blank email and have the system not notify users without email addresses.

              Unassigned Unassigned
              75e604fd66e1 Solipsys Atlassian Administrators
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