Support often gets customers who due limited understanding of JAVA and JVM getting highly concern about the memory utilisation in JIRA.

The stats are perceived as an indicator of a performance problem with JIRA. Below I've listed common is misconceptions about behaviour JVM and garbage collection:

• JIRA always uses 100% mem,
• I have to 'Force garbage collection' in order to release memory,
• JIRA feels slow and i noticed it uses all memory

By creating a doco page and link it to the product, we could help our users to understand the provided stats in a better way.