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  1. Jira Data Center
  2. JRASERVER-23835

When creating issues from email, the issueCreated event is send before the attachments are added

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Details

    • 4.02
    • Severity 3 - Minor
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      Atlassian Update – 04 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 04 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

    Description

      We have setup the CreateOrCommentHandler to automatically create issues from emails. We do some post processing after creation of the description field, mainly to display inline images using wiki markup.
      However, when the handler sends the issueCreated event the attachments are not added yet (and also not present in the changelog), when attachments get added an issueUpdated is never send.

      When a comment with attachment is added to the issue a correct issueUpdated event is send which includes attachments in the changelog.

      Is this expected behavior?

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            Unassigned Unassigned
            5acb81d0122f Sam Sam
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            Dates

              Created:
              Updated:
              Resolved: