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  1. Jira Data Center
  2. JRASERVER-23667

"Raphael is null or not an object" Javascript error when any dropdown is clicked

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    Description

      Some users report the following error when using JIRA with IE7 and IE8:

      Raphael is null or not an object. com.atlassian.auiplugin:asj.js line 440

      This seems to be restricted to a small subset of users for a given JIRA installation (i.e. it does not affect all users). Atlassian has so far been unable to reproduce the problem, but the probable cause is this Raphael bug, which is fixed in Raphael v1.4.5 but not in v1.4.4, the version shipped with JIRA.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24494 The Navigator bar returns [object Object]

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-23896 Bug after changing a tab in project overview

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24179 Following navigation in Project Panel, the Top Bar is broken

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24452 Quick Create Issue box empty after switching between tabs under Projects

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-21914 Drop down menu not working in IE8

          • Medium - Medium priority issues
          • Closed

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            People

              pleschev Peter Leschev
              jcooi JoachimA
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                Created:
                Updated:
                Resolved: