I'm trying to find a way to use a single workflow for feature requesting for my customers.
For them it should look like this:
Open request -> Accept request by Support team -> Resolved
On the other hand, for the same workflow, the support team should have extra stages like so:
Open request -> Accept request by Support team -> Accept request by R&D team -> Accept new feature by Q&A team -> Resolved

The point is that the customers shouldn't be aware of inner steps changing (in status field they should always see the status "Accept request by Support team")
I would like to achieve that within the same project without duplicating the project.

Thanks