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  1. Jira Data Center
  2. JRASERVER-22183

Filter Results Gadget: Misleading error message reported when authentication required

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    • Icon: Bug Bug
    • Resolution: Timed out
    • Icon: Medium Medium
    • None
    • 4.1
    • Dashboard & Gadgets
    • v4.2-beta1#572 (EACJ dashboard pointing to JAC) I believe this behaviour has been as long as Gadgets have been around.

    • 4.01
    • Severity 2 - Major
    • Hide
      Atlassian Update – 04 December 2017

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

      Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

      Thank you,
      Ignat Alexeyenko
      Jira Bugmaster

      Show
      Atlassian Update – 04 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

      When I use the Filter Results Gadget and am yet to click the magic padlock, I am given the following error message:

      There are problems with the current configuration for this gadget. The errors below may have been caused by the deletion of entities required by the gadget or by changes to your permissions.

      • Invalid filter

      It doesn't mention anything about the vague possibility that I may just need to log in. I'm not sure how most users figure this out.

      Related issues

      • JRA-21656 another issue about the same error message in the same gadget.
      • JRA-19784 a different misleading error message

              Unassigned Unassigned
              don.willis@atlassian.com Don Willis
              Votes:
              1 Vote for this issue
              Watchers:
              1 Start watching this issue

                Created:
                Updated:
                Resolved: