Hi! I have a query that checks unblocked tickets; I use a similar JQL statement to the one posted previously:

issueFunction in linkedIssuesOf("resolution != Unresolved", "blocks") and resolution = Unresolved

One of my tickets has multiple blockers and when just one of its blockers gets resolved (the other one is unresolved), the parent ticket appears on this query which it obviously shouldn't because its still blocked. Has anyone else experienced this same issue?

I have posted this question here too (if people feel its easier to discuss in another location):

https://community.atlassian.com/t5/Jira-discussions/Unblocked-ticket-query-fails-with-ticket-containing-multiple/m-p/1356620#M10966

Gavin - have you ever been able to figure this out? I'm very interested to know - claudia.dineen@dxc.com Thank you!

James, you can do it with Adaptavist Scriptrunner but you can't do it without an add on and that's a pretty basic expectation for a ticketing system.

We have Scriptrunner and even with a paid add on, you don't enough.  Sure you can find what's blocked by or blocking a specific ticket, but you really can't report on it.  For example, if you want to get a list of issues that are blocked, and also list what's blocking them (because that's the obvious next question, all you can really get is the Key of the blocking issue.  Unless everyone using Jira has all of the keys memorized, you're going to need to at least see the Summary.  I'll clarify.

Issue Key: ABC-123

Summary: Write Code

is blocked by

Issue Key: ZZ-99

Summary: Build Environment

You can link these two to show that ZZZ-99 is blocking ABC-123

You can search for blocked issues (ZZZ-99 included) with something like this:

• issueFunction in hasLinks("is blocked by")

There is no field/column specific to blockers.  The closest you'll get is Linked Issues which has 2 problems:

1. It only returns the key
2. The column shows ALL linked issues regardless of why their blocked

So you get something like this back:

Key | Summary | Linked Issues

ABC-123 | Write Code | ZZ-99, FOO-444, etc.

You could reverse the search to look for blocking instead of blocked issues but you'll have the same problem with trying to see what's blocked.

I don't think most people are going to look for blocked/blocking information on an issue by issue basis.  Most of us run a query looking for a list of results, usually across several projects, and need the information to be easily accessible.  Instead, you have to click in to each issue and try to find the real information and then manually make a report out of that if you want to send information on.

+1

To clarify the comment above, that requires ScriptRunner for JIRA, documentation for issue links functions is here.

You can do this with JQL:

issueFunction in linkedIssuesOf("resolution is empty", "blocks") and resolution is empty

See Linked Functions for a bit more information.

+1
I need to be able to filter blocked issues out of my default kanban board view, so I'm only looking at tickets I can work on.

So bizarre that we can't ask Jira "Which tickets are blocking other tickets?".  That's probably the most useful thing one could ask a ticketing system.

Very surprised this doesn't exist.  This is a missing core feature.

This is a basic functionality any JIRA customer, who has more than one project running in Jira. 

It's not a rocket science to get this as standand feature in Jira- please get this done.