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Bug
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Resolution: Duplicate
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Medium
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4.1.1
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Windows Server 2003 R2 Enterprise SP2
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4.01
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Using the default installer of version 4.1.1 and selecting "install as service" during setup fails without an error: at the end of setup, the service is not started. Trying to start it using "Start Jira Service [8080]" flashes a DOS screen, but does nothing.
Executing the command start_service.bat from a command window shows the following error:
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
Digging slightly deeper reveals that the service name is incorrect inside the batch file. Note that it is also incorrect in the stop_service.bat file. The contents of the start_service.bat file is as follows, the last line should be changed to match the correct name:
@echo off if "%OS%" == "Windows_NT" setlocal rem --------------------------------------------------------------------------- rem Start script for the JIRA Service rem net start JIRA040610093559
As a workaround, it works to go to Services and start the service manually. Alternatively, you can update the last line of the start_service.bat (and the stop_service.bat resp.) as follows:
net start tomcat6
Notes: this described behavior is consistently wrong in other versions of windows I ever used this setup with (Windows 2008, Windows Vista, Windows 2003).
- duplicates
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JRASERVER-21243 Unable to run from start menu after installation due to Service name on JIRA 4.0 and JIRA 4.1.1 has different SERVICE_NAME description
- Closed