Details
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Suggestion
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Resolution: Answered
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None
Description
In the user guide
http://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email#CreatingIssuesandCommentsfromEmail-HandlerParameters
it suggests creating an account to be the reporter for email submissions, when you don't want to create an account for users who submit via email.
This seems unnecessary and wastes a user license.
Also if you setup the reporter to be the project lead, the lead won't be notified that there is a new issue if they have the personal settings set to not send them email on changes they make themselves.