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  1. Jira Data Center
  2. JRASERVER-20938

Wasted User License for Email as Reporter

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      In the user guide
      http://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email#CreatingIssuesandCommentsfromEmail-HandlerParameters

      it suggests creating an account to be the reporter for email submissions, when you don't want to create an account for users who submit via email.

      This seems unnecessary and wastes a user license.

      Also if you setup the reporter to be the project lead, the lead won't be notified that there is a new issue if they have the personal settings set to not send them email on changes they make themselves.

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            Unassigned Unassigned
            0b4512360b79 Michael Haderman
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