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Type:
Support Request
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Resolution: Handled by Support
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Priority:
High
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None
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Affects Version/s: 4.0.1
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Component/s: Installation
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None
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Environment:
Jira installer: atlassian-jira-enterprise-4.0.1-windows-installer
Windows Server 2000
MySQL 5.0.51b-community-nt
Apache Tomcat 5.5 (bundled version with Jira)
Apache Server 2.2
Installed Jira Windows standalone 2 days ago, worked fine and was saving to the MySQL database correctly.
Made multiple changes within Jira with no problems.
No additional plugins have been installed other than those shipped with Jira
Today for no reason I am unable to access Jira either locally or via over LAN with error message:
HTTP Status - 404
The requested resource () is not available
Apache Tomcat/5.5.28
(see screenshot)
I have checked the server.xml file an seems to match to documents provided in installation note. Made sure includes autoRecconect=true& and also validationQuery="select 1".
However this still does not seem to make a difference.
I am a bit of a novice when it comes to MySQL and this is my first shot at installing Jira, please could you give me a bit of help.
I have attached the 'Catalina' and 'Stout' logs I can attach others if required also attached is the screenshot of the error.
