-
Bug
-
Resolution: Fixed
-
High
-
4.0
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System Info
System Date Donnerstag, 14 Jan 2010
System Time 15:02:02 +0100
Current Working Directory C:\WINDOWS\system32
Java Version 1.6.0_17
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 14.3-b01
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) Server VM
User Name SYSTEM
User Timezone Europe/Berlin
User Locale Deutsch (Deutschland)
System Encoding Cp1252
Operating System Windows 2003 5.2
OS Architecture x86
Application Server Container Apache Tomcat/5.5.28
Database type mssql
Database JNDI address java:comp/env/jdbc/JiraDS
Database URL jdbc:jtds:sqlserver://srv-clussql03.actano.local:1433/atlassian_jira_4-0;instance=intranet;
Database version 09.00.3042
Database driver jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.4
External user management ON
Crowd integration ON
JVM Input Arguments -Dcatalina.base=D:\jira\atlassian-jira-enterprise-4.0-standalone -Dcatalina.home=D:\jira\atlassian-jira-enterprise-4.0-standalone -Djava.endorsed.dirs=D:\jira\atlassian-jira-enterprise-4.0-standalone\common\endorsed -Djava.io.tmpdir=D:\jira\atlassian-jira-enterprise-4.0-standalone\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\logging.properties -XX:MaxPermSize=128m -Djira.jelly.on=true -Dnon.admin.upgrade=true -Djavax.net.ssl.trustStore=D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\nfr.actano.de.jks vfprintf -Xms128m -Xmx1280m
Modified Files [Installation Type: Standalone] jira-application.properties, WEB-INF/web.xml, entityengine.xml, crowd.properties, osuser.xml
Removed Files [Installation Type: Standalone] WEB-INF/lib/crowd-integration-client-1.6.1.jarJava VM Memory Statistics
Total Memory 1232 MB
Free Memory 961 MB
Used Memory 271 MB
Total PermGen Memory 128 MB
Free PermGen Memory 36 MB
Used PermGen Memory 117 MB
Memory Graph
78 % Free (Total: 1232 MB) (Force garbage collection)
PermGen Memory Graph
28 % Free (Total: 128 MB)
Non-Heap Memory Graph (includes PermGen)
33 % Free (Total: 176 MB)
More Information... Get more detailed memory information.JIRA Info
Uptime 1 month, 5 days, 1 hour, 17 minutes, 16 seconds
Edition enterprise
Version 4.0
Build Number 466
Build Date Mon Sep 28 00:00:00 CEST 2009
Atlassian Partner
Installation Type Standalone
Server ID AP6H-75UB-63OV-65KH
Installed languages Chinesisch (China)
Chinesisch (Taiwan)
Deutsch (Deutschland)
Deutsch (Schweiz)
Dänisch (Dänemark)
Englisch (UK)
Englisch (Vereinigte Staaten von Amerika)
Französisch (Frankreich)
Italienisch (Italien)
Japanisch (Japan)
Katalanisch (Spanien)
Niederländisch (Belgien)
Norwegisch (Norwegen)
Polnisch (Polen)
Portugiesisch (Brasilien)
Russisch (Russland)
Slowakisch (Slowakei)
Spanisch (Spanien)
Tschechisch (Tschechische Republik)
Türkisch (Türkei)
Ungarisch (Ungarn)
Default language Englisch (UK)License Info
Date Purchased 14/Nov/09
License Type JIRA Unlimited Users: Commercial License
Maintenance Period End Date 14/Nov/10
Maintenance Status Supported
Support Entitlement Number (SEN) 183804Configuration Info
Attachments Enabled true
Issue Voting Enabled false
Issue Watching Enabled true
Unassigned Issues Enabled true
SubTasks Enabled true
Issue Linking Enabled true
Time Tracking Enabled true
Time Tracking Hours Per Day 8
Time Tracking Days Per Week 5Database Statistics
Issues 3082
Projects 18
Custom Fields 58
Workflows 10
Users 14 (External user management is enabled. Showing records from local database tables only.)
Groups 5 (External user management is enabled. Showing records from local database tables only.)File Paths
Location of JIRA Home D:\jira\data\jirahome40
Location of entityengine.xml file:/D:/jira/atlassian-jira-enterprise-4.0-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log C:\WINDOWS\system32\atlassian-jira.log
Location of indexes D:\jira\data\jirahome40\caches\indexesListeners
GH Component Synchornizer
com.pyxis.greenhopper.jira.listeners.ComponentSyncher
GH Version Synchornizer
com.pyxis.greenhopper.jira.listeners.FixVersionSyncher
GreenHopper Listener
com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer
Issue Cache Listener
com.atlassian.jira.event.listeners.cache.IssueCacheListener
Issue Index Listener
com.atlassian.jira.event.listeners.search.IssueIndexListener
Mail Listener
com.atlassian.jira.event.listeners.mail.MailListenerServices
Backup
com.atlassian.jira.service.services.export.ExportService Delay: 1440 minutes
USEZIP: Zip
OPT_DATE_FORMAT: yyyy-MM-dd--HH-mm
DIR_NAME: D:\jira\data\backupsMail Queue Service
com.atlassian.jira.service.services.mail.MailQueueService Delay: 1 minutesService Provider Token Remover
com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService Delay: 480 minutes
pluginJobName: Service Provider Token RemoverPlugins
Admin Menu Sections - 1.0
Plugin by Atlassian EnabledApache HttpClient OSGi bundle - 4.0
Plugin by Apache Software Foundation EnabledApache HttpCore OSGi bundle - 4.0
Plugin by Apache Software Foundation EnabledAtlassian Gadgets OAuth Service Provider Plugin - 1.0.3
Plugin by Atlassian EnabledAtlassian OAuth Admin Plugin - 1.0.7
Plugin by Atlassian EnabledAtlassian OAuth Consumer Plugin - 1.0.7
Plugin by Atlassian EnabledAtlassian OAuth Consumer SPI - 1.0.7
Plugin by Atlassian EnabledAtlassian OAuth Service Provider Plugin - 1.0.7
Plugin by Atlassian EnabledAtlassian OAuth Service Provider SPI - 1.0.7
Plugin by Atlassian EnabledAtlassian REST - Module Types - 1.0.5
Plugin by Atlassian EnabledAtlassian Template Renderer API - 1.0.2
Plugin by Atlassian EnabledAtlassian Template Renderer Velocity 1.6 Plugin - 1.0.2
Plugin by Atlassian EnabledAtlassian UI Plugin - 1.2.2
Plugin by Atlassian EnabledBND Library - 0.0.255
Plugin by aQute SARL http://www.aQute.biz EnabledContent Link Resolvers Plugin - 1.0
Plugin by Atlassian EnabledCustom Field Types & Searchers - 1.0
Plugin by Atlassian EnabledEmbedded Gadgets Plugin - 1.0.3
Plugin by Atlassian EnabledFishEye Plugin - 3.0.9
Plugin by Atlassian Software Systems EnabledGadget Dashboard Plugin - 1.0.3
Plugin by Atlassian EnabledGadget Directory Plugin - 1.0.3
Plugin by Atlassian EnabledGadget Renderer Plugin - 1.0.3
Plugin by Atlassian EnabledGadget Spec Publisher Plugin - 1.0.3
Plugin by Atlassian EnabledGreenHopper - 4.1-jira40
Plugin by Atlassian EnabledICU4J - 3.8.0.1
Plugin by Atlassian Pty Ltd EnabledIssue Operations Plugin - 1.0
Plugin by Atlassian EnabledIssue Tab Panels Plugin - 1.0
Plugin by Atlassian EnabledIssue Views Plugin - 1.0
Plugin by Atlassian EnabledJDOM DOM Processor - 1.0.0
Plugin by SpringSource EnabledJIRA Activity Stream Plugin - 3.0.12
Plugin by Atlassian EnabledJIRA Bamboo Plugin - 4.0
Plugin by Atlassian Software Systems Pty Ltd EnabledJIRA Charting Plugin - 1.5
Plugin by Atlassian Pty Ltd EnabledJIRA Footer - 1.0
Plugin by Atlassian EnabledJIRA Gadgets Plugin - 4.0
Plugin by Atlassian EnabledJIRA OAuth Consumer SPI Plugin - 4.0
Plugin by Atlassian EnabledJIRA OAuth Service Provider SPI Plugin - 4.0
Plugin by Atlassian EnabledJIRA REST Plugin - 4.0
Plugin by Atlassian EnabledJIRA Suite Utilities - 0.7.0
Plugin by Quadratica SRL EnabledJQL Functions - 1.0
Plugin by Atlassian EnabledJSON Library - 20070829.0.0.1
Plugin by Atlassian Pty Ltd EnabledJoda-Time - 1.6
Plugin by EnabledNeko HTML - 1.9.12.1
Plugin by Atlassian Pty Ltd EnabledPortlets Plugin - 1.0
Plugin by Atlassian EnabledPreset Filters Sections - 1.0
Plugin by Atlassian EnabledProject Panels Plugin - 1.0
Plugin by Atlassian EnabledProject Role Actors Plugin - 1.0
Plugin by Atlassian EnabledROME, RSS and atOM utilitiEs for Java - 1.0
Plugin by Sun Microsystems EnabledROME: RSS/Atom syndication and publishing tools - 0.9.0
Plugin by SpringSource EnabledRPC JIRA Plugin - 4.0
Plugin by Atlassian EnabledRenderer Component Factories Plugin - 1.0
Plugin by Atlassian EnabledRenderer Plugin - 1.0
Plugin by Atlassian EnabledReports Plugin - 1.0
Plugin by Atlassian EnabledShared Application Access Layer API - 2.0.14
Plugin by Atlassian EnabledShared Application Access Layer JIRA Plugin - 2.0.14
Plugin by Atlassian Software Systems EnabledTop Navigation Bar - 1.0
Plugin by Atlassian EnabledUser Format - 1.0
Plugin by Atlassian EnabledUser Navigation Bar Sections - 1.0
Plugin by Atlassian EnabledUser Profile Links - 1.0
Plugin by Atlassian EnabledView Project Operations Sections - 1.0
Plugin by Atlassian EnabledWeb Resources Plugin - 1.0
Plugin by Atlassian EnabledWebwork Plugin - 1.0
Plugin by Atlassian EnabledWiki Renderer Macros Plugin - 1.0
Plugin by Atlassian EnabledWorkflow Plugin - 1.0
Plugin by Atlassian EnabledSystem Properties
awt.toolkit sun.awt.windows.WToolkit
catalina.base D:\jira\atlassian-jira-enterprise-4.0-standalone
catalina.home D:\jira\atlassian-jira-enterprise-4.0-standalone
catalina.useNaming true
common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/.jar,${catalina.home}/common/endorsed/.jar,${catalina.home}/common/lib/*.jar
file.encoding.pkg sun.io
file.separator \
java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
java.awt.printerjob sun.awt.windows.WPrinterJob
java.class.version 50.0
java.endorsed.dirs D:\jira\atlassian-jira-enterprise-4.0-standalone\common\endorsed
java.ext.dirs C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
java.home C:\Programme (x86)\Java\jdk1.6.0_17\jre
java.io.tmpdir D:\jira\atlassian-jira-enterprise-4.0-standalone\temp
java.naming.factory.initial org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs org.apache.naming
java.runtime.version 1.6.0_17-b04
java.specification.name Java Platform API Specification
java.specification.vendor Sun Microsystems Inc.
java.specification.version 1.6
java.util.logging.config.file D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\logging.properties
java.util.logging.manager org.apache.juli.ClassLoaderLogManager
java.vendor.url http://java.sun.com/
java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi
java.vm.info mixed mode
java.vm.specification.name Java Virtual Machine Specification
java.vm.vendor Sun Microsystems Inc.
javax.net.ssl.trustStore D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\nfr.actano.de.jks
jira.jelly.on true
line.separator
non.admin.upgrade true
package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans.
package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.
path.separator ;
server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar
shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar
sun.arch.data.model 32
sun.cpu.endian little
sun.cpu.isalist pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
sun.desktop windows
sun.io.unicode.encoding UnicodeLittle
sun.jnu.encoding Cp1252
sun.management.compiler HotSpot Tiered Compilers
sun.os.patch.level Service Pack 2
tomcat.util.buf.StringCache.byte.enabled true
user.country DE
user.home C:\Dokumente und Einstellungen\Default User
user.language de
user.variant
java.class.path D:\jira\atlassian-jira-enterprise-4.0-standalone\bin\bootstrap.jar
java.library.path D:\jira\atlassian-jira-enterprise-4.0-standalone\bin;
.;
C:\WINDOWS\Sun\Java\bin;
C:\WINDOWS\system32;
C:\WINDOWS;
C:\WINDOWS\system32;
C:\WINDOWS;
C:\WINDOWS\System32\Wbem
sun.boot.class.path C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\resources.jar;
C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\rt.jar;
C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\sunrsasign.jar;
C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\jsse.jar;
C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\jce.jar;
C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\charsets.jar;
C:\Programme (x86)\Java\jdk1.6.0_17\jre\classes
sun.boot.library.path C:\Programme (x86)\Java\jdk1.6.0_17\jre\binTrusted Applications
[No trusted applications have been configured.]System Info System Date Donnerstag, 14 Jan 2010 System Time 15:02:02 +0100 Current Working Directory C:\WINDOWS\system32 Java Version 1.6.0_17 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 14.3-b01 Java Runtime Java(TM) SE Runtime Environment Java VM Java HotSpot(TM) Server VM User Name SYSTEM User Timezone Europe/Berlin User Locale Deutsch (Deutschland) System Encoding Cp1252 Operating System Windows 2003 5.2 OS Architecture x86 Application Server Container Apache Tomcat/5.5.28 Database type mssql Database JNDI address java:comp/env/jdbc/JiraDS Database URL jdbc:jtds:sqlserver://srv-clussql03.actano.local:1433/atlassian_jira_4-0;instance=intranet; Database version 09.00.3042 Database driver jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.4 External user management ON Crowd integration ON JVM Input Arguments -Dcatalina.base=D:\jira\atlassian-jira-enterprise-4.0-standalone -Dcatalina.home=D:\jira\atlassian-jira-enterprise-4.0-standalone -Djava.endorsed.dirs=D:\jira\atlassian-jira-enterprise-4.0-standalone\common\endorsed -Djava.io.tmpdir=D:\jira\atlassian-jira-enterprise-4.0-standalone\temp -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\logging.properties -XX:MaxPermSize=128m -Djira.jelly.on=true -Dnon.admin.upgrade=true -Djavax.net.ssl.trustStore=D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\nfr.actano.de.jks vfprintf -Xms128m -Xmx1280m Modified Files [Installation Type: Standalone] jira-application.properties, WEB-INF/web.xml, entityengine.xml, crowd.properties, osuser.xml Removed Files [Installation Type: Standalone] WEB-INF/lib/crowd-integration-client-1.6.1.jar Java VM Memory Statistics Total Memory 1232 MB Free Memory 961 MB Used Memory 271 MB Total PermGen Memory 128 MB Free PermGen Memory 36 MB Used PermGen Memory 117 MB Memory Graph 78 % Free (Total: 1232 MB) (Force garbage collection) PermGen Memory Graph 28 % Free (Total: 128 MB) Non-Heap Memory Graph (includes PermGen) 33 % Free (Total: 176 MB) More Information... Get more detailed memory information. JIRA Info Uptime 1 month, 5 days, 1 hour, 17 minutes, 16 seconds Edition enterprise Version 4.0 Build Number 466 Build Date Mon Sep 28 00:00:00 CEST 2009 Atlassian Partner Installation Type Standalone Server ID AP6H-75UB-63OV-65KH Installed languages Chinesisch (China) Chinesisch (Taiwan) Deutsch (Deutschland) Deutsch (Schweiz) Dänisch (Dänemark) Englisch (UK) Englisch (Vereinigte Staaten von Amerika) Französisch (Frankreich) Italienisch (Italien) Japanisch (Japan) Katalanisch (Spanien) Niederländisch (Belgien) Norwegisch (Norwegen) Polnisch (Polen) Portugiesisch (Brasilien) Russisch (Russland) Slowakisch (Slowakei) Spanisch (Spanien) Tschechisch (Tschechische Republik) Türkisch (Türkei) Ungarisch (Ungarn) Default language Englisch (UK) License Info Date Purchased 14/Nov/09 License Type JIRA Unlimited Users: Commercial License Maintenance Period End Date 14/Nov/10 Maintenance Status Supported Support Entitlement Number (SEN) 183804 Configuration Info Attachments Enabled true Issue Voting Enabled false Issue Watching Enabled true Unassigned Issues Enabled true SubTasks Enabled true Issue Linking Enabled true Time Tracking Enabled true Time Tracking Hours Per Day 8 Time Tracking Days Per Week 5 Database Statistics Issues 3082 Projects 18 Custom Fields 58 Workflows 10 Users 14 (External user management is enabled. Showing records from local database tables only.) Groups 5 (External user management is enabled. Showing records from local database tables only.) File Paths Location of JIRA Home D:\jira\data\jirahome40 Location of entityengine.xml file:/D:/jira/atlassian-jira-enterprise-4.0-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml Location of atlassian-jira.log C:\WINDOWS\system32\atlassian-jira.log Location of indexes D:\jira\data\jirahome40\caches\indexes Listeners GH Component Synchornizer com.pyxis.greenhopper.jira.listeners.ComponentSyncher GH Version Synchornizer com.pyxis.greenhopper.jira.listeners.FixVersionSyncher GreenHopper Listener com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer Issue Cache Listener com.atlassian.jira.event.listeners.cache.IssueCacheListener Issue Index Listener com.atlassian.jira.event.listeners.search.IssueIndexListener Mail Listener com.atlassian.jira.event.listeners.mail.MailListener Services Backup com.atlassian.jira.service.services.export.ExportService Delay: 1440 minutes USEZIP: Zip OPT_DATE_FORMAT: yyyy-MM-dd--HH-mm DIR_NAME: D:\jira\data\backups Mail Queue Service com.atlassian.jira.service.services.mail.MailQueueService Delay: 1 minutes Service Provider Token Remover com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService Delay: 480 minutes pluginJobName: Service Provider Token Remover Plugins Admin Menu Sections - 1.0 Plugin by Atlassian Enabled Apache HttpClient OSGi bundle - 4.0 Plugin by Apache Software Foundation Enabled Apache HttpCore OSGi bundle - 4.0 Plugin by Apache Software Foundation Enabled Atlassian Gadgets OAuth Service Provider Plugin - 1.0.3 Plugin by Atlassian Enabled Atlassian OAuth Admin Plugin - 1.0.7 Plugin by Atlassian Enabled Atlassian OAuth Consumer Plugin - 1.0.7 Plugin by Atlassian Enabled Atlassian OAuth Consumer SPI - 1.0.7 Plugin by Atlassian Enabled Atlassian OAuth Service Provider Plugin - 1.0.7 Plugin by Atlassian Enabled Atlassian OAuth Service Provider SPI - 1.0.7 Plugin by Atlassian Enabled Atlassian REST - Module Types - 1.0.5 Plugin by Atlassian Enabled Atlassian Template Renderer API - 1.0.2 Plugin by Atlassian Enabled Atlassian Template Renderer Velocity 1.6 Plugin - 1.0.2 Plugin by Atlassian Enabled Atlassian UI Plugin - 1.2.2 Plugin by Atlassian Enabled BND Library - 0.0.255 Plugin by aQute SARL http://www.aQute.biz Enabled Content Link Resolvers Plugin - 1.0 Plugin by Atlassian Enabled Custom Field Types & Searchers - 1.0 Plugin by Atlassian Enabled Embedded Gadgets Plugin - 1.0.3 Plugin by Atlassian Enabled FishEye Plugin - 3.0.9 Plugin by Atlassian Software Systems Enabled Gadget Dashboard Plugin - 1.0.3 Plugin by Atlassian Enabled Gadget Directory Plugin - 1.0.3 Plugin by Atlassian Enabled Gadget Renderer Plugin - 1.0.3 Plugin by Atlassian Enabled Gadget Spec Publisher Plugin - 1.0.3 Plugin by Atlassian Enabled GreenHopper - 4.1-jira40 Plugin by Atlassian Enabled ICU4J - 3.8.0.1 Plugin by Atlassian Pty Ltd Enabled Issue Operations Plugin - 1.0 Plugin by Atlassian Enabled Issue Tab Panels Plugin - 1.0 Plugin by Atlassian Enabled Issue Views Plugin - 1.0 Plugin by Atlassian Enabled JDOM DOM Processor - 1.0.0 Plugin by SpringSource Enabled JIRA Activity Stream Plugin - 3.0.12 Plugin by Atlassian Enabled JIRA Bamboo Plugin - 4.0 Plugin by Atlassian Software Systems Pty Ltd Enabled JIRA Charting Plugin - 1.5 Plugin by Atlassian Pty Ltd Enabled JIRA Footer - 1.0 Plugin by Atlassian Enabled JIRA Gadgets Plugin - 4.0 Plugin by Atlassian Enabled JIRA OAuth Consumer SPI Plugin - 4.0 Plugin by Atlassian Enabled JIRA OAuth Service Provider SPI Plugin - 4.0 Plugin by Atlassian Enabled JIRA REST Plugin - 4.0 Plugin by Atlassian Enabled JIRA Suite Utilities - 0.7.0 Plugin by Quadratica SRL Enabled JQL Functions - 1.0 Plugin by Atlassian Enabled JSON Library - 20070829.0.0.1 Plugin by Atlassian Pty Ltd Enabled Joda-Time - 1.6 Plugin by Enabled Neko HTML - 1.9.12.1 Plugin by Atlassian Pty Ltd Enabled Portlets Plugin - 1.0 Plugin by Atlassian Enabled Preset Filters Sections - 1.0 Plugin by Atlassian Enabled Project Panels Plugin - 1.0 Plugin by Atlassian Enabled Project Role Actors Plugin - 1.0 Plugin by Atlassian Enabled ROME, RSS and atOM utilitiEs for Java - 1.0 Plugin by Sun Microsystems Enabled ROME: RSS/Atom syndication and publishing tools - 0.9.0 Plugin by SpringSource Enabled RPC JIRA Plugin - 4.0 Plugin by Atlassian Enabled Renderer Component Factories Plugin - 1.0 Plugin by Atlassian Enabled Renderer Plugin - 1.0 Plugin by Atlassian Enabled Reports Plugin - 1.0 Plugin by Atlassian Enabled Shared Application Access Layer API - 2.0.14 Plugin by Atlassian Enabled Shared Application Access Layer JIRA Plugin - 2.0.14 Plugin by Atlassian Software Systems Enabled Top Navigation Bar - 1.0 Plugin by Atlassian Enabled User Format - 1.0 Plugin by Atlassian Enabled User Navigation Bar Sections - 1.0 Plugin by Atlassian Enabled User Profile Links - 1.0 Plugin by Atlassian Enabled View Project Operations Sections - 1.0 Plugin by Atlassian Enabled Web Resources Plugin - 1.0 Plugin by Atlassian Enabled Webwork Plugin - 1.0 Plugin by Atlassian Enabled Wiki Renderer Macros Plugin - 1.0 Plugin by Atlassian Enabled Workflow Plugin - 1.0 Plugin by Atlassian Enabled System Properties awt.toolkit sun.awt.windows.WToolkit catalina.base D:\jira\atlassian-jira-enterprise-4.0-standalone catalina.home D:\jira\atlassian-jira-enterprise-4.0-standalone catalina.useNaming true common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/ .jar,${catalina.home}/common/endorsed/ .jar,${catalina.home}/common/lib/*.jar file.encoding.pkg sun.io file.separator \ java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment java.awt.printerjob sun.awt.windows.WPrinterJob java.class.version 50.0 java.endorsed.dirs D:\jira\atlassian-jira-enterprise-4.0-standalone\common\endorsed java.ext.dirs C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext java.home C:\Programme (x86)\Java\jdk1.6.0_17\jre java.io.tmpdir D:\jira\atlassian-jira-enterprise-4.0-standalone\temp java.naming.factory.initial org.apache.naming.java.javaURLContextFactory java.naming.factory.url.pkgs org.apache.naming java.runtime.version 1.6.0_17-b04 java.specification.name Java Platform API Specification java.specification.vendor Sun Microsystems Inc. java.specification.version 1.6 java.util.logging.config.file D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\logging.properties java.util.logging.manager org.apache.juli.ClassLoaderLogManager java.vendor.url http://java.sun.com/ java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi java.vm.info mixed mode java.vm.specification.name Java Virtual Machine Specification java.vm.vendor Sun Microsystems Inc. javax.net.ssl.trustStore D:\jira\atlassian-jira-enterprise-4.0-standalone\conf\nfr.actano.de.jks jira.jelly.on true line.separator non.admin.upgrade true package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans. package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper. path.separator ; server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar sun.arch.data.model 32 sun.cpu.endian little sun.cpu.isalist pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86 sun.desktop windows sun.io.unicode.encoding UnicodeLittle sun.jnu.encoding Cp1252 sun.management.compiler HotSpot Tiered Compilers sun.os.patch.level Service Pack 2 tomcat.util.buf.StringCache.byte.enabled true user.country DE user.home C:\Dokumente und Einstellungen\Default User user.language de user.variant java.class.path D:\jira\atlassian-jira-enterprise-4.0-standalone\bin\bootstrap.jar java.library.path D:\jira\atlassian-jira-enterprise-4.0-standalone\bin; .; C:\WINDOWS\Sun\Java\bin; C:\WINDOWS\system32; C:\WINDOWS; C:\WINDOWS\system32; C:\WINDOWS; C:\WINDOWS\System32\Wbem sun.boot.class.path C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\resources.jar; C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\rt.jar; C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\sunrsasign.jar; C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\jsse.jar; C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\jce.jar; C:\Programme (x86)\Java\jdk1.6.0_17\jre\lib\charsets.jar; C:\Programme (x86)\Java\jdk1.6.0_17\jre\classes sun.boot.library.path C:\Programme (x86)\Java\jdk1.6.0_17\jre\bin Trusted Applications [No trusted applications have been configured.]
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4
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We are using Jira with Crowd User Management.
If an issue A has been reported by user A and user A is deleted from Active Directory (which is a common use case), issue A can not be edited any more. Even not by an administrator with full permissions. If an administrator tries this, an exception occurs. An administrator with full permission should always be able to edit all issues.
If an issue A has been reported by user A and user A is renamed in Active Directory (because he has married and his user name is build with the last name), issue A can not be edited any more. Even not by an administrator with full permissions. If an administrator tries this, an exception occurs. An administrator with full permission should always be able to edit all issues.
Actually we can not do anything with these issues (even cloning, bulk editing, changing the reporter does not work).
Because users frequently leave the company or marry etc. the number of issues which are not usable any more is getting bigge and bigger. This will lead soon to a unusable system