Details
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Bug
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Resolution: Unresolved
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Medium
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None
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4.0
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4
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8
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Severity 2 - Major
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0
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Description
The active user count for JIRA is calculated by counting the number of memberships for the "jira-users" group.
It has been noted in some support cases that there exists memberships to this group for users who no longer exist in the user base table, causing a similar message to be displayed in the User Browser:
There are currently 5 total user(s) set up in JIRA, of which 6 are active and count towards your license limit.
We should probably fix the counting to only count users who exist. This could slow things down though.
Attachments
Issue Links
- is related to
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JRASERVER-26520 Active user count is not correct in JIRA linked to crowd
- Closed