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  1. Jira Data Center
  2. JRASERVER-19330

Help avoid duplicate issues by searching existing issues during issue creation

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Some companies such as Salesforce and Parature (http://www.parature.com/liveproductdemo.aspx) are starting to use a particular feature to reduce the number of duplicate issues filed and also reduce the load on their support teams. While the summary text is being entered for a new issue, the existing issues are searched for matching terms and the user is presented with possible answers to their question or existing issues. This seems like a good, solid idea and has been suggested to me by a number of existing JIRA customers.

      Please consider it for an upcoming JIRA release, thanks.

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              Unassigned Unassigned
              73d805a2526b MattS
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