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Type: Bug
Resolution: Timed out
Priority: Low
Fix Version/s: None
Affects Version/s: 4.0 - Beta 3
Component/s: User Management - Others
Labels:
Environment:

Tomcat 4/5/6

Introduced in Version:
4
Symptom Severity:
Severity 3 - Minor
Current Status:

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Atlassian Update – 04 December 2017

Hi everyone,

We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out.

Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details.

We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.

Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments.

Thank you,
Ignat Alexeyenko
Jira Bugmaster

Show
Atlassian Update – 04 December 2017 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future. That's why we've decided to resolve it as Time Out . Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. Please consult the Atlassian Bugfix Policy for more details. We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will continue to watch this issue for further updates, so please feel free to share your thoughts in the comments. Thank you, Ignat Alexeyenko Jira Bugmaster

I see the following exception:

2009-08-27 10:18:07,116 http-8000-Processor77 ERROR tstsearch2 37083x22527x82 wfla6b http://localhost:8000/browse/CONF-3808 [core.ofbiz.association.DefaultAssociationManager] Cannot find us
er with username 'l??i ???? ????????'.
com.opensymphony.user.EntityNotFoundException: No user l??i ???? ???????? found
        at com.opensymphony.user.UserManager.getEntity(UserManager.java:259)
        at com.opensymphony.user.UserManager.getUser(UserManager.java:181)
        at com.atlassian.core.user.UserUtils.getUser(UserUtils.java:37)
        at com.atlassian.core.ofbiz.association.DefaultAssociationManager.getUserFromSink(DefaultAssociationManager.java:458)
        at com.atlassian.core.ofbiz.association.DefaultAssociationManager.getUserFromSink(DefaultAssociationManager.java:442)
        at com.atlassian.jira.issue.vote.DefaultVoteManager.getVoters(DefaultVoteManager.java:89)
        at com.atlassian.jira.issue.operations.VoteIssueOperation.isVotedAlready(VoteIssueOperation.java:74)
        at com.atlassian.jira.issue.operations.VoteIssueOperation.getActionURL(VoteIssueOperation.java:89)
        at com.atlassian.jira.issue.operations.VoteIssueOperation.getHtml(VoteIssueOperation.java:45)
        at sun.reflect.GeneratedMethodAccessor400.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.velocity.util.introspection.UberspectImpl$VelMethodImpl.invoke(UberspectImpl.java:234)
        at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:201)
        at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175)
        at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:220)
        at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55)
        at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:166)
        at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:114)
        at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55)
        at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70)
        at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:55)
        at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:70)
        at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230)
        at org.apache.velocity.Template.merge(Template.java:256)
        at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:450)
        at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77)
        at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:61)
        at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:56)
        at com.atlassian.jira.web.component.AbstractWebComponent.getHtml(AbstractWebComponent.java:33)
        at com.atlassian.jira.web.component.issuesummary.IssueSummaryWebComponent.getHtml(IssueSummaryWebComponent.java:75)
        at org.apache.jsp.decorators.issuesummary_jsp._jspService(issuesummary_jsp.java:407)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:679)
        at org.apache.catalina.core.ApplicationDispatcher.doInclude(ApplicationDispatcher.java:584)
        at org.apache.catalina.core.ApplicationDispatcher.include(ApplicationDispatcher.java:497)
        at com.opensymphony.module.sitemesh.filter.PageFilter.writeDecorator(PageFilter.java:173)
        at com.opensymphony.module.sitemesh.filter.PageFilter.applyDecorator(PageFilter.java:158)
        at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:62)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:206)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:131)
        at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
        at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
        at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
        at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
        at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)
        at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.jira.web.filters.CurlyQuotesFilter.doFilter(CurlyQuotesFilter.java:24)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
        at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:51)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875)
        at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
        at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
        at java.lang.Thread.run(Thread.java:595)

This can be reproduced by browsing to the voters of ~~CONF-3808~~ and looking at the last voter.

relates to

JRASERVER-21652 Dashboard Ignores JIRA Encoding Configuration - wrecks non UTF-8 non-English

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