Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-17367

Outlook 2007 is unable to read JIRA RSS feeds over HTTPS

      When subscribing to an RSS feed from JIRA using Microsoft Outlook, the user is prompted with the following dialog box.

      Add this RSS Feed to Outlook?
      You should only add subscriptions from sources you know and trust.
      http://https:/support.atlassian.com/sr/jira.issueviews:searchrequest-rss/10427/searchrequest-10427.xml?tempmax=1000
      To configure this RSS Feed, click Advanced.

      Upon clicking Advanced or Yes, the follow message box is displayed.

      Outlook cannot download the RSS content from http://https:/support.atlassian.com/sr/jira.issueviews:searchrequest-rss/10427/searchrequest-10427.xml?tempmax=1000 because of a problem connecting to the server.

        1. AddRSSFeed.JPG
          AddRSSFeed.JPG
          17 kB
        2. errorOutlook.jpg
          errorOutlook.jpg
          14 kB

          Form Name

            [JRASERVER-17367] Outlook 2007 is unable to read JIRA RSS feeds over HTTPS

              jpendleton Justus Pendleton (Inactive)
              bdziedzic Bogdan Dziedzic [Atlassian]
              Affected customers:
              2 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved:

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 10h
                  10h