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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: 3.13.2
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Component/s: Email notifications
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3.13
REF: JSP-37399
When the attached e-mail message is used to create an issue we expect the WAV file attached in the e-mail to also be attached to the case. In reality, JIRA only attaches the GIF attached to the e-mail.
Having looked at the code JIRA is actually looking at the WAV attachment but decides not to attach it. The logic for the whole thing is:
if (part.content-type = "message/rfc822") { if (jira is configured to attach mail messages) { if (part is not a reply to the current message) { if (part is not empty) { attach it. } } } } else if (part.Content-Disposition = "attachment") { if (part is not empty and not S/MIME signature) { attach it. } } else if ((part.Content-Disposition = "inline" AND part has filename in disposition) OR (part has content id and part is base64 encoded)) { if (part is not empty and not S/MIME signature) { attach it. } } else if (part.content-type = "text/plain") { if (part is not empty and part.Content-Disposition = "attachment") { attach it } } else if (part.content-type = "text/html") { if (part is not empty and part.Content-Disposition = "attachment") { attach it } } else if (part.content-type = "multipart/related") { if (not empty) { attach it. } }
This logic is broken and quite strange. For example, the last condition can never be met since this logic is never called for multipart sections of a message. I also can't see how the "text/plain" or "text/html" conditions are relevant since they never attach parts where part.Content-Disposition != "attachment".
Thunderbird seems to see the file as an attachment. Maybe what we need to do is work out what it is doing internally, and then copy the logic?