We're trying to create/comment issues from e-mail. We set up an Exchange 2007 account and mailbox, defined the IMAP mail server, defined create issue/comment service for one of our projects. However, when we send an e-mail to the mailbox, we got the following error:

com.sun.mail.iap.BadCommandException: A4 BAD Command Argument Error. 11

Our Jira version: Enterprise Edition, Version: 3.13.2-#335
Our Exchange Server version: Exchange 2007 Update Rollup 5

Here are the JIRA log and the captured wireshark messages:

Jira log:

2009-02-24 16:24:31,628 JiraQuartzScheduler_Worker-3 ERROR [service.services.mail.MailFetcherService] Create Issue/Comment Service - debitcards[10010]: Exception: A4 BAD Command Argument Error. 11;
nested exception is:
com.sun.mail.iap.BadCommandException: A4 BAD Command Argument Error. 11
javax.mail.MessagingException: A4 BAD Command Argument Error. 11;
nested exception is:
com.sun.mail.iap.BadCommandException: A4 BAD Command Argument Error. 11
at com.sun.mail.imap.IMAPMessage.getHeader(IMAPMessage.java:624)
at com.atlassian.jira.service.services.mail.MailFetcherService.run(MailFetcherService.java:175)
at com.atlassian.jira.service.JiraServiceContainerImpl.run(JiraServiceContainerImpl.java:56)
at com.atlassian.jira.service.ServiceRunner.execute(ServiceRunner.java:61)
at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

Wireshark messages:

• OK Microsoft Exchange Server 2007 IMAP4 service ready
  A0 CAPABILITY
• CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN IDLE NAMESPACE LITERAL+
  A0 OK CAPABILITY completed.
  A1 AUTHENTICATE PLAIN
  A1 OK AUTHENTICATE completed.
  A2 LIST "" INBOX
• LIST (\Marked \HasNoChildren) "/" INBOX
  A2 OK LIST completed.
  A3 SELECT INBOX
• 1 EXISTS
• 0 RECENT
• FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)
• OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags
• OK [UIDVALIDITY 895] UIDVALIDITY value
• OK [UIDNEXT 8] The next unique identifier value
  A3 OK [READ-WRITE] SELECT completed.
  A4 FETCH 1 (BODY.PEEK[HEADER.FIELDS (Message-ID)])
  A4 BAD Command Argument Error. 11
  A5 NOOP
  A5 OK NOOP completed.
  A6 CLOSE
  A6 OK CLOSE completed.
  A7 LOGOUT
• BYE Microsoft Exchange Server 2007 IMAP4 server signing off.
  A7 OK LOGOUT completed.

Is it a bug? Or is there a way to overcome this error?

Thanks in advance.

Serkan.