• We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Steps to replicate:

      1. Create a workflow with steps without transition
      2. Activate the workflow
      3. Make it into a draft
      4. Unable to add new transitions to the draft workflow

            [JRASERVER-15964] Cannot Add Transition for Draft Workflows

            This issue is still dumb

             

            Peter Dolkens added a comment - This issue is still dumb  
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3059611 ] New: JAC Suggestion Workflow 3 [ 3688852 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2602313 ] New: JAC Suggestion Workflow [ 3059611 ]

            This is a feature, but more specifically it's a MISSING feature.

            If I can duplicate a workflow, add the outgoing transition, and then replace the active workflow with the new workflow, clearly Jira is internally handling whatever resolution state concerns there are.  There's no reason the same migration logic couldn't be implemented when publishing a draft workflow.

            Short of this obvious solution, there are two other changes Jira could make to mitigate this flaw:

            1. As others have already noted, do not allow users to create outgoing transitions on statuses that lack them when editing draft workflows.  This avoids wasted time and effort, but does not really help the user understand why they can't do what should be straightforward.
            2. Since the user is going to have to copy the workflow, Jira could at least make it straightforward to do so.  Currently the ability to copy workflows is hidden away in Jira's global settings, but most users are going to approach this problem via a particular project's workflows page.  Why not offer a link to duplicate the workflow at the same time that you show the error message to the user?  Or at the very least, add a Copy Workflow link to the Project Workflows page, either as an Actions icon, or as a dropdown option on the Add Workflow button?

            Justin Gregory added a comment - This is a feature, but more specifically it's a MISSING feature. If I can duplicate a workflow, add the outgoing transition, and then replace the active workflow with the new workflow, clearly Jira is internally handling whatever resolution state concerns there are.  There's no reason the same migration logic couldn't be implemented when publishing a draft workflow. Short of this obvious solution, there are two other changes Jira could make to mitigate this flaw: As others have already noted, do not allow users to create outgoing transitions on statuses that lack them when editing draft workflows.  This avoids wasted time and effort, but does not really help the user understand why they can't do what should be straightforward. Since the user is going to have to copy the workflow, Jira could at least make it straightforward to do so.  Currently the ability to copy workflows is hidden away in Jira's global settings, but most users are going to approach this problem via a particular project's workflows page.  Why not offer a link to duplicate the workflow at the same time that you show the error message to the user?  Or at the very least, add a Copy Workflow link to the Project Workflows page, either as an Actions icon, or as a dropdown option on the Add Workflow button?
            Rachel Lin (Inactive) made changes -
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 2550986 ] New: Confluence Workflow - Public Facing v4 [ 2602313 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2332258 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 2550986 ]

            Wim Janin added a comment -

            I'm in the SAME situation - cannot add transitions from "Done" to any other state.

            Wim Janin added a comment - I'm in the SAME situation - cannot add transitions from "Done" to any other state.
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 2110830 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2332258 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - TEMP [ 2073382 ] New: JIRA Bug Workflow w Kanban v6 [ 2110830 ]
            Katherine Yabut made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 890600 ] New: JIRA Bug Workflow w Kanban v6 - TEMP [ 2073382 ]

              rosie@atlassian.com Rosie Jameson [Atlassian] (Inactive)
              tchin Timothy Chin [Atlassian]
              Votes:
              0 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: