Document creating a support request from inside a JIRA instance

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      We don't appear to have documented how to create a support request from inside a JIRA instance (Administration > Support Request).

      For completeness, we should.

      Doco should include how to add to an existing support case (the "Existing Support Request" field).

            Assignee:
            Andrew
            Reporter:
            Ian Daniel [Atlassian]
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