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  1. Jira Data Center
  2. JRASERVER-14930

Improve handlers to filter out "Out of Office" replies

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We are trying to find the function for blocking mail from anonymous senders, creating comments into open issues in JIRA.

      The funcion we mainly need this for is to prevent an possible flood of comments into issues created by the "Out of office" setting in outlook this summer holidays. The scenario ( and I would be surprised if you have not heard this before ). :

      A person is a project member, he is on holiday and has enabled the out-of-office function in his outlook. Another project member is making a comment in the project which produces a mail to all watchers of the project. The outlook of the person on holiday bounces back a mail to Jira that he is on holiday. This mail ends up as a comment in the project and Jira sends a confirmation back to the user... ...

      How do we stop this?

      //Michael Friman

              Unassigned Unassigned
              tchin Timothy Chin [Atlassian]
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