IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
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  1. Jira Data Center
  2. JRASERVER-1473

Resolved notification is not sent if issue is closed at same time

      If you have a notification scheme that only sends users notifications on the resolved event, and not the closed event, then if you resolve and close an issue in one action, the users never receive a notification.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-1473

            Resolved notification is not sent if issue is closed at same time

                If you have a notification scheme that only sends users notifications on the resolved event, and not the closed event, then if you resolve and close an issue in one action, the users never receive a notification.

                        Unassigned Unassigned
                        scott@atlassian.com Scott Farquhar
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                        0 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            scott@atlassian.com Scott Farquhar
                            Affected customers:
                            5 This affects my team
                            Watchers:
                            0 Start watching this issue

                              Created:
                              Updated:
                              Resolved: