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Type:
Suggestion
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Resolution: Won't Fix
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None
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Component/s: Import / Export [Deprecated]
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Environment:System Info
System Date Tuesday, 25 Mar 2008
System Time 08:34:56
Current Working Directory C:\WINDOWS\system32
Java Version 1.6.0
Java Vendor Sun Microsystems Inc.
JVM Version 1.0
JVM Vendor Sun Microsystems Inc.
JVM Implementation Version 1.6.0-b105
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) Client VM
User Name SYSTEM
User Timezone America/Los_Angeles
User Locale English (United States)
System Encoding Cp1252
Operating System Windows 2003 5.2
OS Architecture x86
Application Server Container Apache Tomcat/5.5.20
Database type mssql
Database JNDI address java:comp/env/jdbc/JiraDS
Database URL jdbc:jtds:sqlserver://localhost:1433/jira
Database version 09.00.2047
Database driver jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.2
External user management OFF
Java VM Memory Statistics
Total Memory 127 MB
Free Memory 25 MB
Used Memory 102 MB
Memory Graph
20 % Free (Force garbage collection)
JIRA Info
Uptime 5 days, 1 hour, 57 minutes, 21 seconds
Edition Enterprise
Version 3.11
Build Number 288
Atlassian Partner
Installation Type Standalone
Server ID AEXX-DUW7-RB23-9LXK
Installed languages Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
English (UK)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language English (UK)
Database Statistics
Issues 74
Projects 1
Custom Fields 21
Workflows 2
Users 21
Groups 8
File Paths
Location of entityengine.xml file:/C:/JIRA/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log C:\WINDOWS\system32\atlassian-jira.log
Location of indexes C:\JIRA_files\indexes
Listeners
Customer Comment Listener
com.atlassian.jira.toolkit.listener.AutoTransitionListener Action ID: 51
Event ID: 6
Only do when current user is the Assignee?: true
Only do when current user is the Reporter?: false
Project Key: CS
Status: 10013
Internal Comment Listener
com.atlassian.jira.toolkit.listener.AutoTransitionListener Action ID: 131
Event ID: 6
Only do when current user is the Assignee?: true
Only do when current user is the Reporter?: false
Project Key: CS
Status: 10019
Issue Cache Listener
com.atlassian.jira.event.listeners.cache.IssueCacheListener
Issue Index Listener
com.atlassian.jira.event.listeners.search.IssueIndexListener
Mail Listener
com.atlassian.jira.event.listeners.mail.MailListener
Services
Backup Service
com.atlassian.jira.service.services.export.ExportService Delay: 720 minutes
USEZIP: Zip
DIR_NAME: C:\JIRA_files\backups
Mail Queue Service
com.atlassian.jira.service.services.mail.MailQueueService Delay: 1 minutes
Plugins
Admin Menu Sections - 1.0
Plugin by Atlassian Software Systems Enabled
Browse Project Operations Sections - 1.0
Plugin by Atlassian Software Systems Enabled
Calendar - 1.6
Plugin by Atlassian Software Systems Pty Ltd Enabled
Charting & Reporting - 1.3.10
Plugin by Atlassian Software Systems Pty Ltd Enabled
Custom Field Types & Searchers - 1.0
Plugin by Atlassian Software Systems Enabled
Filter List Plugin - 1.0.2
Plugin by SourceLabs Enabled
Issue Operations Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Issue Tab Panels Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Issue Views Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
JIRA Suite Utilities - 0.6.3
Plugin by Quadratica SRL Enabled
JIRA Toolkit Plugin - 0.7.24
Plugin by Atlassian Software Systems Enabled
MKK JIRA Plugin (Resolution & Closure Dates / Users) & User/Group Tracking Report - 1.2
Plugin by Merkezi Kayit Kurulusu Enabled
Overdue Field - 0.2
Plugin by phil Enabled
Poll Plugin - 1.1
Plugin by SourceLabs Enabled
Portlets Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Preset Filters Sections - 1.0
Plugin by Atlassian Software Systems Enabled
Project Panels Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Project Role Actors Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
RPC JIRA Plugin - 3.11
Plugin by Atlassian Software Systems Pty Ltd Enabled
Releases Plugin - 2.3
Plugin by SourceLabs Enabled
Renderer Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Reports Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Search Workflow Transition Plugin - 0.1
Plugin by Atlassian Software Systems Pty Ltd Enabled
Show Saved Filter With Columns - 0.97
Plugin by Jes A Enabled
Top Navigation Bar Sections - 1.0
Plugin by Atlassian Software Systems Enabled
User Navigation Bar Sections - 1.0
Plugin by Atlassian Software Systems Enabled
View Project Operations Sections - 1.0
Plugin by Atlassian Software Systems Enabled
Web Resources Plugin - 1.0
Plugin by Atlassian Software Systems Pty Ltd Enabled
Webwork Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Wiki Renderer Macros Plugin - 1.0
Plugin by Atlassian Software Systems Enabled
Workflow Plugin - 1.1
Plugin by phil Enabled
vanEfferenOnline dot NL - Workflow Plugin - 1.2
Plugin by vanEfferenOnline dot NL Enabled
System Properties
shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar
jira.jelly.on true
java.vm.vendor Sun Microsystems Inc.
java.vendor.url http://java.sun.com/
path.separator ;
tomcat.util.buf.StringCache.byte.enabled true
file.encoding.pkg sun.io
user.country US
sun.os.patch.level Service Pack 1
java.vm.specification.name Java Virtual Machine Specification
atlassian.profile.activate false
java.runtime.version 1.6.0-b105
java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs C:\JIRA\common\endorsed
java.io.tmpdir C:\JIRA\temp
line.separator
user.variant
java.naming.factory.url.pkgs org.apache.naming
sun.jnu.encoding Cp1252
java.specification.name Java Platform API Specification
java.class.version 50.0
sun.management.compiler HotSpot Client Compiler
user.home C:\Documents and Settings\Default User
catalina.useNaming true
java.awt.printerjob sun.awt.windows.WPrinterJob
java.specification.version 1.6
catalina.home C:\JIRA
java.naming.factory.initial org.apache.naming.java.javaURLContextFactory
package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.
sun.arch.data.model 32
java.home C:\JIRA\jre
java.specification.vendor Sun Microsystems Inc.
user.language en
awt.toolkit sun.awt.windows.WToolkit
java.vm.info mixed mode
java.ext.dirs C:\JIRA\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar
catalina.base C:\JIRA
file.separator \
java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi
common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/*.jar,${catalina.home}/common/endorsed/*.jar,${catalina.home}/common/lib/*.jar
sun.cpu.endian little
sun.io.unicode.encoding UnicodeLittle
package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans.
sun.desktop windows
sun.cpu.isalist
sun.boot.library.path C:\JIRA\jre\bin
java.library.path C:\JIRA\bin;
.;
C:\WINDOWS\Sun\Java\bin;
C:\WINDOWS\system32;
C:\WINDOWS;
C:\WINDOWS\system32;
C:\WINDOWS;
C:\WINDOWS\System32\Wbem;
C:\Program Files\Dell\SysMgt\oma\bin;
C:\Program Files\Dell\SysMgt\RAC3;
C:\Program Files\Idera\SQLsafe\;
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\;
C:\Program Files\Microsoft SQL Server\90\Tools\binn\;
C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;
C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;
C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\
java.class.path C:\JIRA\bin\bootstrap.jar
sun.boot.class.path C:\JIRA\common\endorsed\xercesImpl.jar;
C:\JIRA\common\endorsed\xml-apis.jar;
C:\JIRA\jre\lib\resources.jar;
C:\JIRA\jre\lib\rt.jar;
C:\JIRA\jre\lib\sunrsasign.jar;
C:\JIRA\jre\lib\jsse.jar;
C:\JIRA\jre\lib\jce.jar;
C:\JIRA\jre\lib\charsets.jar;
C:\JIRA\jre\classesSystem Info System Date Tuesday, 25 Mar 2008 System Time 08:34:56 Current Working Directory C:\WINDOWS\system32 Java Version 1.6.0 Java Vendor Sun Microsystems Inc. JVM Version 1.0 JVM Vendor Sun Microsystems Inc. JVM Implementation Version 1.6.0-b105 Java Runtime Java(TM) SE Runtime Environment Java VM Java HotSpot(TM) Client VM User Name SYSTEM User Timezone America/Los_Angeles User Locale English (United States) System Encoding Cp1252 Operating System Windows 2003 5.2 OS Architecture x86 Application Server Container Apache Tomcat/5.5.20 Database type mssql Database JNDI address java:comp/env/jdbc/JiraDS Database URL jdbc:jtds: sqlserver://localhost:1433/jira Database version 09.00.2047 Database driver jTDS Type 4 JDBC Driver for MS SQL Server and Sybase 1.2.2 External user management OFF Java VM Memory Statistics Total Memory 127 MB Free Memory 25 MB Used Memory 102 MB Memory Graph 20 % Free (Force garbage collection) JIRA Info Uptime 5 days, 1 hour, 57 minutes, 21 seconds Edition Enterprise Version 3.11 Build Number 288 Atlassian Partner Installation Type Standalone Server ID AEXX-DUW7-RB23-9LXK Installed languages Chinese (China) Chinese (Taiwan) Czech (Czech Republic) Danish (Denmark) English (UK) French (France) German (Germany) German (Switzerland) Hungarian (Hungary) Italian (Italy) Norwegian (Norway) Polish (Poland) Portuguese (Brazil) Russian (Russia) Slovak (Slovakia) Spanish (Spain) Turkish (Turkey) Default language English (UK) Database Statistics Issues 74 Projects 1 Custom Fields 21 Workflows 2 Users 21 Groups 8 File Paths Location of entityengine.xml file:/C:/JIRA/atlassian-jira/WEB-INF/classes/entityengine.xml Location of atlassian-jira.log C:\WINDOWS\system32\atlassian-jira.log Location of indexes C:\JIRA_files\indexes Listeners Customer Comment Listener com.atlassian.jira.toolkit.listener.AutoTransitionListener Action ID: 51 Event ID: 6 Only do when current user is the Assignee?: true Only do when current user is the Reporter?: false Project Key: CS Status: 10013 Internal Comment Listener com.atlassian.jira.toolkit.listener.AutoTransitionListener Action ID: 131 Event ID: 6 Only do when current user is the Assignee?: true Only do when current user is the Reporter?: false Project Key: CS Status: 10019 Issue Cache Listener com.atlassian.jira.event.listeners.cache.IssueCacheListener Issue Index Listener com.atlassian.jira.event.listeners.search.IssueIndexListener Mail Listener com.atlassian.jira.event.listeners.mail.MailListener Services Backup Service com.atlassian.jira.service.services.export.ExportService Delay: 720 minutes USEZIP: Zip DIR_NAME: C:\JIRA_files\backups Mail Queue Service com.atlassian.jira.service.services.mail.MailQueueService Delay: 1 minutes Plugins Admin Menu Sections - 1.0 Plugin by Atlassian Software Systems Enabled Browse Project Operations Sections - 1.0 Plugin by Atlassian Software Systems Enabled Calendar - 1.6 Plugin by Atlassian Software Systems Pty Ltd Enabled Charting & Reporting - 1.3.10 Plugin by Atlassian Software Systems Pty Ltd Enabled Custom Field Types & Searchers - 1.0 Plugin by Atlassian Software Systems Enabled Filter List Plugin - 1.0.2 Plugin by SourceLabs Enabled Issue Operations Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Issue Tab Panels Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Issue Views Plugin - 1.0 Plugin by Atlassian Software Systems Enabled JIRA Suite Utilities - 0.6.3 Plugin by Quadratica SRL Enabled JIRA Toolkit Plugin - 0.7.24 Plugin by Atlassian Software Systems Enabled MKK JIRA Plugin (Resolution & Closure Dates / Users) & User/Group Tracking Report - 1.2 Plugin by Merkezi Kayit Kurulusu Enabled Overdue Field - 0.2 Plugin by phil Enabled Poll Plugin - 1.1 Plugin by SourceLabs Enabled Portlets Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Preset Filters Sections - 1.0 Plugin by Atlassian Software Systems Enabled Project Panels Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Project Role Actors Plugin - 1.0 Plugin by Atlassian Software Systems Enabled RPC JIRA Plugin - 3.11 Plugin by Atlassian Software Systems Pty Ltd Enabled Releases Plugin - 2.3 Plugin by SourceLabs Enabled Renderer Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Reports Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Search Workflow Transition Plugin - 0.1 Plugin by Atlassian Software Systems Pty Ltd Enabled Show Saved Filter With Columns - 0.97 Plugin by Jes A Enabled Top Navigation Bar Sections - 1.0 Plugin by Atlassian Software Systems Enabled User Navigation Bar Sections - 1.0 Plugin by Atlassian Software Systems Enabled View Project Operations Sections - 1.0 Plugin by Atlassian Software Systems Enabled Web Resources Plugin - 1.0 Plugin by Atlassian Software Systems Pty Ltd Enabled Webwork Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Wiki Renderer Macros Plugin - 1.0 Plugin by Atlassian Software Systems Enabled Workflow Plugin - 1.1 Plugin by phil Enabled vanEfferenOnline dot NL - Workflow Plugin - 1.2 Plugin by vanEfferenOnline dot NL Enabled System Properties shared.loader ${catalina.base}/shared/classes,${catalina.base}/shared/lib/*.jar jira.jelly.on true java.vm.vendor Sun Microsystems Inc. java.vendor.url http://java.sun.com/ path.separator ; tomcat.util.buf.StringCache.byte.enabled true file.encoding.pkg sun.io user.country US sun.os.patch.level Service Pack 1 java.vm.specification.name Java Virtual Machine Specification atlassian.profile.activate false java.runtime.version 1.6.0-b105 java.awt.graphicsenv sun.awt.Win32GraphicsEnvironment java.endorsed.dirs C:\JIRA\common\endorsed java.io.tmpdir C:\JIRA\temp line.separator user.variant java.naming.factory.url.pkgs org.apache.naming sun.jnu.encoding Cp1252 java.specification.name Java Platform API Specification java.class.version 50.0 sun.management.compiler HotSpot Client Compiler user.home C:\Documents and Settings\Default User catalina.useNaming true java.awt.printerjob sun.awt.windows.WPrinterJob java.specification.version 1.6 catalina.home C:\JIRA java.naming.factory.initial org.apache.naming.java.javaURLContextFactory package.definition sun.,java.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper. sun.arch.data.model 32 java.home C:\JIRA\jre java.specification.vendor Sun Microsystems Inc. user.language en awt.toolkit sun.awt.windows.WToolkit java.vm.info mixed mode java.ext.dirs C:\JIRA\jre\lib\ext;C:\WINDOWS\Sun\Java\lib\ext server.loader ${catalina.home}/server/classes,${catalina.home}/server/lib/*.jar catalina.base C:\JIRA file.separator \ java.vendor.url.bug http://java.sun.com/cgi-bin/bugreport.cgi common.loader ${catalina.home}/common/classes,${catalina.home}/common/i18n/*.jar,${catalina.home}/common/endorsed/*.jar,${catalina.home}/common/lib/*.jar sun.cpu.endian little sun.io.unicode.encoding UnicodeLittle package.access sun.,org.apache.catalina.,org.apache.coyote.,org.apache.tomcat.,org.apache.jasper.,sun.beans. sun.desktop windows sun.cpu.isalist sun.boot.library.path C:\JIRA\jre\bin java.library.path C:\JIRA\bin; .; C:\WINDOWS\Sun\Java\bin; C:\WINDOWS\system32; C:\WINDOWS; C:\WINDOWS\system32; C:\WINDOWS; C:\WINDOWS\System32\Wbem; C:\Program Files\Dell\SysMgt\oma\bin; C:\Program Files\Dell\SysMgt\RAC3; C:\Program Files\Idera\SQLsafe\; C:\Program Files\Microsoft SQL Server\80\Tools\Binn\; C:\Program Files\Microsoft SQL Server\90\Tools\binn\; C:\Program Files\Microsoft SQL Server\90\DTS\Binn\; C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\; C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\ java.class.path C:\JIRA\bin\bootstrap.jar sun.boot.class.path C:\JIRA\common\endorsed\xercesImpl.jar; C:\JIRA\common\endorsed\xml-apis.jar; C:\JIRA\jre\lib\resources.jar; C:\JIRA\jre\lib\rt.jar; C:\JIRA\jre\lib\sunrsasign.jar; C:\JIRA\jre\lib\jsse.jar; C:\JIRA\jre\lib\jce.jar; C:\JIRA\jre\lib\charsets.jar; C:\JIRA\jre\classes
NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Hi guys,
Let me share some pain 
While scheduled backups go to JIRA backup directory specified in JIRA settings, all backup operations lauched by hand store backups in a different place (e.g. c:\windows\system32 - I assume it's the current dir of the JIRA service. See attached screenshot). To place a backup in other dir, admin always has to enter the destination path by hand; if there are some sequential changes pending assuming a series of backups, this may drive one nuts (especially if there's a typo and the backup file is lost somewhere in the filesystem).
I'd say a preferable way would be to store backups always in the same dir - this will reduce the amount of typing to backup filename (i.e. if only filename is entered, the file goes to JIRA Backup Dir). Current implementation is so inconvenient that I prefer to RDC to the JIRA host, open JIRA in browser there, browse filesystem for the backup path and then copy/paste it into the backup UI field.
IMHO this thing may save lots of nerve. Thanks for your time.
Thanks,
~Nick
- relates to
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- Closed
