Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-14183

Terrible error reporting when establishing trusted connections

XMLWordPrintable

      As a test, I set up JIRA 3.12.1 and Confluence 2.7, and attempted to tell JIRA to trust Confluence. This is the error I got:

      For the purposes of this bug, i don't care why it isn't working. I care that:

      • The error message presented to the user is completely unhelpful.
      • There is absolutely nothing in the logs.

      JIRA code is swallowing a NPE, which ought to be a hanging offense.

      If I try the http URL instead of https, I get an equally uninformative message:

      It's Confluence 2.7 which does indeed support the Trusted Application protocol. Again, a complete lack of information necessary to aid further debugging.

        1. trustederror.png
          trustederror.png
          38 kB
        2. trusted_doesnotsupport.png
          trusted_doesnotsupport.png
          15 kB

            jed Jed Wesley-Smith (Inactive)
            7ee5c68a815f Jeff Turner
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: