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  1. Jira Data Center
  2. JRASERVER-13784

Update Bugzilla import guide to ask users to run Bugzilla 'Sanity Check' tool first

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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      A user reported that they were unable to import their Bugzilla content across to JIRA using the Bugzilla importer tool due to an error. The error turned out to be caused by a corrupt Bugzilla database - running the Bugzilla Sanity Check over their database fixed the problem.

      See http://www.bugzilla.org/features/#sanity for detail on the tool.

      Please update http://www.atlassian.com/software/jira/docs/v3.4.3/bugzilla_import.html to mention to users either to always run the Sanity Check before importing, or possibly only in the event of an error.

            rosie@atlassian.com Rosie Jameson [Atlassian] (Inactive)
            david.soul@atlassian.com David Soul [Atlassian]
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