Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-13720

JIRA doesn't attach images when an issue is created or commented via email.

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    Description

      Hi JIRA team,

      We faced with a significant problem in JIRA. When we create a new email by Lotus Notes mail client then enclose an image to the mail body (we can view it in the letter) and try to create or comment jira issue as the result JIRA fails to attach the image to the issue. But if the image is attached to the letter then everything goes smoothly.
      We did the same procedure using Microsoft Outlook client - all works fine when the img was attached to the letter and inserted to the body.
      I want to make stress on this problem because a lot of jira users on our side use LN and this problem greatly affects our work.

      Looking forward to hearing from you soon.

      Best regards,
      Maxim Dyuzhinov
      Deutsche Bank Development Centre
      LUXOFT , member of the IBS group
      Phone: +7 495 967 8030 Ext. 5619

      Attachments

        1. LEMGPROD-1257.msg
          28 kB
        2. test3 LEMGPROD-1257.msg
          30 kB

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            anton@atlassian.com AntonA
            0ef34a3df685 Maxim Dyuzhinov
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              Created:
              Updated:
              Resolved: