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  1. Jira Data Center
  2. JRASERVER-12180

Sending mail through JNDI mailserver fails - NamingException - MailSessionFactory missing

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    • Resolution: Fixed
    • 3.13
    • None
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      When JIRA Standalone is configured to send email through a mail server configured in the app server and exposed by JNDI (see our docs), sending mail breaks with an exception like:

      An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.naming.NamingException: Could not create resource factory instance 
[Root exception is java.lang.ClassNotFoundException: org.apache.naming.factory.MailSessionFactory]
	at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:179)
	at com.atlassian.jira.web.action.admin.mail.SendTestMail.doExecute(SendTestMail.java:88)
...
Caused by: javax.naming.NamingException: Could not create resource factory instance
   [Root exception is java.lang.ClassNotFoundException: org.apache.naming.factory.MailSessionFactory]
	at org.apache.naming.factory.ResourceFactory.getObjectInstance(ResourceFactory.java:131)
	at javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:304)
	at org.apache.naming.NamingContext.lookup(NamingContext.java:792)
	at org.apache.naming.NamingContext.lookup(NamingContext.java:139)

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            jed Jed Wesley-Smith (Inactive)
            7ee5c68a815f Jeff Turner
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