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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Work Item - View (Internal developer use only)
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None
Issue Summary
Provide Jira Cloud administrators with an option to display eligible fields, such as user-picker and date fields, in the right-hand context/details panel regardless of which screen tab contains them.
In Jira Data Center, eligible fields configured on screen tabs can appear in the right-hand details area of the issue view. In Jira Cloud, fields on the first/default tab are shown directly on the work item, while fields on later tabs appear in the description area under their corresponding custom tab.
This difference can cause confusion after a Data Center-to-Cloud migration. If an administrator adds or reorders a tab so that an existing field tab is no longer first, fields that users expect in the right-hand details panel move into a custom tab lower on the work item. Users may interpret the change as missing data because the fields are no longer visible in their familiar location.
Steps to Reproduce
- A Jira Data Center screen contains a tab named Field tab with user-picker and date fields.
- In one migrated Cloud site, Field tab is first, so these fields appear in the right-hand details panel.
- Before a later migration, an administrator adds a Release tab before Field tab.
- In the later Cloud site, Field tab is second, so the same fields appear in the custom-tab area near the description instead of in the right-hand panel.
- The values migrated successfully, but users report the fields as missing because their placement changed.
Current Behavior
- Fields on the first/default screen tab display directly on the work item.
- Fields on subsequent tabs display in the description-area custom tabs.
- Field placement therefore changes when screen tab order changes.
Suggestion
Allow administrators to preserve or explicitly configure right-hand details-panel placement independently of screen tab order.
Possible implementations could include:
- a screen or field setting that controls whether an eligible field appears in the right-hand details panel
- an option to preserve Data Center-style placement during migration; or
- a layout setting that separates field location from tab order.