Ability to Disable @Mention completely in Jira Cloud

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      Concern:

      In Jira Cloud, this permission works a bit differently than in Data Center:

      • What it does: Removing this permission does not completely disable the @mention feature. Instead, it restricts the list of users that the person can see.
      • The Result: When a user without this permission tries to mention someone, they will only be able to see and mention users who have access to the same project they are currently viewing.
      • Why it's still "working": If the users you are trying to restrict still have the Browse Projects permission for a project, they will still be able to mention any other user who also has access to that specific project.

      Currently, Jira Cloud does not have a global toggle to completely turn off the @mention functionality for specific groups while maintaining their project access. This is a known difference in behavior between the Cloud and Data Center platforms.

      You can find more details on how these permissions interact in our documentation:https://support.atlassian.com/jira-cloud-administration/docs/what-are-global-permissions-and-what-do-they-do/ .

      Suggestion
      Have ability to Disable this permission completely for users

              Assignee:
              Unassigned
              Reporter:
              Prachi Bolar
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                Created:
                Updated: