New create work item modal preventing users from creation

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When the option Simple Create as Default is turned on, some users are unable to create work items due to the following error:

      "errorMessages": [],
      "errors": {
      "customfield_xxxx": "Field 'customfield_xxxx' cannot be set. It is not on the appropriate screen, or unknown."

      However, the fields are not required or anything, seems to be a cache issue. Even when you try another browser/network, the issue persists. 

      Steps to Reproduce

      1. Have the option Simple create as default enabled
      2. Try to create a work item. 

      Expected Results

      Work item created with success. 

      Actual Results

      The below exception is thrown in the response:

      "errorMessages": [],
      "errors": {
      "customfield_xxxx": "Field 'customfield_xxxx' cannot be set. It is not on the appropriate screen, or unknown."

      Workaround

      Go to the Global settings and Disable the Simple create as default option. 

              Assignee:
              Unassigned
              Reporter:
              Paula Freire
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                Created:
                Updated: