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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Work Item - Backend - Create
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None
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1
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Severity 3 - Minor
Issue Summary
When the option Simple Create as Default is turned on, some users are unable to create work items due to the following error:
"errorMessages": [],
"errors": {
"customfield_xxxx": "Field 'customfield_xxxx' cannot be set. It is not on the appropriate screen, or unknown."
However, the fields are not required or anything, seems to be a cache issue. Even when you try another browser/network, the issue persists.
Steps to Reproduce
- Have the option Simple create as default enabled
- Try to create a work item.
Expected Results
Work item created with success.
Actual Results
The below exception is thrown in the response:
"errorMessages": [],
"errors": {
"customfield_xxxx": "Field 'customfield_xxxx' cannot be set. It is not on the appropriate screen, or unknown."
Workaround
Go to the Global settings and Disable the Simple create as default option.