Priority field not displayed on Work Item View despite being added to layout for the affected work type

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    • 6
    • Severity 2 - Major
    • 1

      Issue Summary

      The Priority field does not appear on the work item view for specific work type(s) in a team-managed Jira space, even though it has been added to all relevant work type layouts. Other field surfaces (e.g., board cards, list views) are not affected.

      Steps to Reproduce

       1.  Navigate to a team-managed Jira space.
       2.  Ensure the Priority field has been added to the layout for the affected work type via space settings.
       3.  Create or open an existing work item of the affected work type.
       4.  Observe the work item view — the Priority field is absent.

      Expected Results

      The Priority field should be visible on the work item view for the affected work type, consistent with the screen configuration applied.

      Actual Results

      The Priority field does not appear on the work item view.

      Workaround

      Remove and re-add the Priority field to all the work types in order to reassociate the field to the screen:

      • Navigate to the Jira space > Space settings > Work types
      • Select the work type
      • Remove the Priority field by dragging-and-dropping and click Save changes
      • Re-add the Priority field and click Save changes

              Assignee:
              Bob Liou
              Reporter:
              Vipul Reddy
              Votes:
              2 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: