-
Type:
Suggestion
-
Resolution: Unresolved
-
None
-
0
-
1
User Problem
Jira administrators and project administrators need to identify who changed the Issue Layout configuration for a specific project, but these changes are currently not recorded in the Jira audit log (neither Global nor Project-level).
When fields are added, removed, or reordered in the Issue Layout (Project Settings > Issue Layout), there is no trace of:
- Who made the change
- When it was made
- What was changed (which fields were added/removed/reordered)
This creates a significant gap for enterprise customers who require an audit trail for all project configuration changes, particularly in regulated environments.
Customer impact reference: CES-167529 and https://jira.atlassian.com/browse/JRACLOUD-98173
After the development team confirmed that it is not a bug, since Issue Layouts are independent and bound to each project. However, changes in the Issue layout are not auditable.
Suggested Solutions
- Emit an audit log event whenever an Issue Layout is updated via Project Settings (for both Company-managed and Team-managed projects).
- The event should capture:
-
- The actor (who made the change)
-
- The project affected
-
- The issue type whose layout was changed
-
- A diff summary of the layout change (fields added/removed/reordered)
- The event should appear in:
-
- The Global Jira Audit Log (accessible to Jira Admins)
-
- The Project Audit Log (accessible to Project Admins for their project)
Current Workarounds
None available. There is currently no mechanism in Jira Cloud to determine who modified an Issue Layout or when the change was made. Administrators must rely on asking team members directly or checking approximate timeframes with no certainty.