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Type:
Bug
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Resolution: Unresolved
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Priority:
High
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Component/s: Forms - Create
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Severity 3 - Minor
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Accessibility
Issue Summary
The "SR Board" and "The simple way to collect and track work requests" are both marked as level 1 headings.
Steps to Reproduce
- Open the Jira Cloud home page.
- Select any Scrum project and navigate to Space navigation.
- Navigate to the "Forms" tab and activate it.
- Using screen reader pull up the list of Headings.
- Notice that multiple heading level 1 texts are present in the list.
Screenshot

Actual Results
The texts "SR Board" and "The simple way to collect and track work requests" are inappropriately marked up using the HTML <h1> element.
As a result, screen reader users find it difficult to understand the page structure and heading hierarchy.
Expected Results
It is recommended to use only one heading with level 1 on a page. Only one heading level 1 text should be announced with screen reader for their users.
Apply the following changes ->
- Mark-up the "The simple way to collect and track work requests" heading using the <h2> tag, while maintaining the "SR Board" heading as an <h1> tag, as originally specified.
- Use CSS to maintain the presentation of the page.
Code Snippet:
<h2 class="...">The simple way to collect and track work requests</h2>
Note: This code example is intended only as a general illustration of how to address the violation and should not be considered a complete or production-ready solution. If you have any questions, please attach this ticket to a #help-accessibility request.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.
Environment
MacBook Pro (16 inch, 2021)
macOs 26.5
Windows - 11 pro
Chrome - Version 148.0.7778.97 (Official Build) (arm64)
Safari - Version 26.5 (21624.2.5.11.4)
JAWS - Version 2026
NVDA - Version 2024.4.2.35031
Voiceover - Version Latest