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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Work Item - Attachments
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None
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9
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Minor
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30
Issue Summary
- The size of the image file in the Jira description changed after migration from Jira Data Center to Jira Cloud.
- The size of the migrated image file became 200 x 183 pixels from 50 x 50 pixels, 100 x 100 pixels, and 150 x 150 pixels.
- The are instances where the migrated images becomes smaller
Related tickets:
- If images that specified a percentage width in DC are showing with large vertical padding in Cloud, please see: https://jira.atlassian.com/browse/JRACLOUD-98819
- If images that are inline (side by side) are showing vertically in Cloud, please see: https://jira.atlassian.com/browse/JRACLOUD-98849
Steps to Reproduce
- Create a new Jira issue
- Insert Image files(50px.png, 100px.png, 150px.png) without setting the image size in the description.
1. 50px.png !50px.png! 2. 100px.png !100px.png! 3. 150px.png !150px.png!
- Migrate the Jira project to Jira Cloud using JCMA
- Check the result
Expected Results
- The image files maintained its original image size.
Actual Results
- All migrated images' size became 200 x 183 pixels which became larger. Like the screenshot in the attachment.
- The migrated images are smaller too in some cases.
Workaround
- Open the affected issue in Jira Cloud → Edit → click each image → drag the resize handle to restore the desired size. This must be done per image, per work item.