Issue Summary

The assignee picker in Board view returns a default, non-contextual list of users when no search string is entered. This is inconsistent with the Issue view, where the assignee field provides contextual suggestions/recommendations based on the project and work item.

Steps to Reproduce

1. Navigate to a Jira Cloud project Board view

1. Click on the Assignee field of any issue card on the Board

1. Observe the user list that appears in the dropdown without typing anything

1. Now navigate to the same issue directly (Issue view)

1. Click on the Assignee field

1. Observe the user list that appears in the dropdown

Expected Results

The assignee suggestion list in Board view should provide the same contextual, recommended user list as the Issue view — showing users relevant to the project, recent activity, and work item context.

Actual Results

• Board view: Displays a default list of users with no contextual relevance to the project or work item. Irrelevant users (who have permissions but are not actively working on the project) appear prominently.

• Issue view: Displays a contextual suggestion list with recommended users relevant to the current project and work item.

This inconsistency creates confusion for customers, as users who have no involvement in the project appear in the Board assignee dropdown, while the same field in Issue view correctly filters and ranks users.

Workaround

When assigning from the Board view, start typing the user's name in the assignee search field. Once text is entered, the results will narrow down to relevant users. There is currently no workaround for the initial dropdown list showing non-contextual users.