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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Work Item - Frontend - Comments
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None
Issue Summary
Jira Cloud should provide a method to retrieve previous edited comments.
Steps to Reproduce
NA
Expected Results
Currently, while Jira Automation includes the "Issue comment edited" trigger, there isn't a direct smart value (like {}{{comment.oldBody{}}}) that specifically retrieves the previous content of a comment during an edit event.
or
There should be inbuilt functionality to retrieve previous edited comments.
Actual Results
There is no built-in smart value in Jira Automation that provides the previous comment body before an edit. The comment edited trigger gives you access to {{comment.body}} (the new/current text), but Jira does not expose the old comment content through smart values or the standard REST API.
Workaround
No workaround