Issue Summary

In All Work tab (JQL search) → Results are returned for values like FDB.PM-25/12/035 but
In Global Search (top search bar) → Results are returned only when searched with quotes.

not working:
In Global Search (top search bar) → FDB.PM-25/12/035 (without quotes) → No results returned.

Steps to Reproduce

• Create a ticket with description as FDB.PM-25/12/035
•  In Global Search (top search bar) search FDB.PM-25/12/035 without quotes , no results returned

• Results are returned only when searched with quotes.

Expected Results

results must be returned

Actual Results

results are not returned

• for textfields ~ ""FDB.PM-25/12/035"" query is "\"FDB.PM-25/12/035\""
• for  textfields ~ "FDB.PM-25/12/035", query is "FDB\\\\\\\\\\\\.PM-25\\\\\\/12\\\\\\/035" which seems incorrect

Workaround

N/A