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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Work Item - Transition Screen
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None
Issue Summary
In Jira Cloud, when a user submits a transition screen and a Workflow Validator fails (e.g., a required field was left empty), the UI displays an error message at the top of the screen. However, unlike Jira Data Center, the UI does not automatically "focus" the cursor on the offending field or "auto-scroll" the page to the location of the error.
On transition screens with many fields, or where the required field is located within a collapsed section (like "Log Work"), users are left confused. They see a generic error message but must manually hunt through the screen to identify which specific field needs attention.
Steps to Reproduce
- Configure a workflow transition with a screen containing multiple fields (enough to require scrolling).
- Add a Field Required Validator (native or third-party) to that transition for a field located at the bottom of the screen.
- Attempt to transition the issue without filling in that field.
- Observe that the error message appears at the top, but the page does not scroll down to the field, and the cursor does not jump to the input box.
Expected Results
The UI should automatically scroll to the first field that failed validation and place the cursor focus inside that field to allow for immediate correction.
Actual Results
The user remains at the top (or bottom) of the screen and must manually locate the field that triggered the validator error.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available