Issue Summary

When using the Jira Cloud plugin in Teams to create and save a new issue, the issue is successfully generated in Jira. However, it would be beneficial if the newly created issue could also appear in the issues list within the Teams app at the same time, but it does not immediately appear in the issues list within the Teams app.

Steps to Reproduce

• After saving an issue, it does not appear in the list immediately.

• Clicking the three-dot menu (⋮) in the top-right corner of the Teams app (above the plugin) and selecting "Reload app" causes the issue to appear.

• Alternatively, the previously created issue becomes visible only after creating another new issue.

Expected Results

When using the Jira Cloud plugin in Teams to create and save a new issue, the issue is successfully generated in Jira. To enhance the user experience, it would be beneficial for the newly created issue to also be displayed in the issues list within the Teams app at the same time. This improvement would help users track and manage their tasks more efficiently.

Actual Results

The current situation highlights that the issue list does not automatically refresh or update after new items are created. This problem is consistent across both the desktop and web versions of Microsoft Teams. It’s important to note that this is not related to caching issues or user permissions. 

Workaround

Reload app after creating an issue to force the list to refresh.