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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Work Item - Recurring work item automation
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None
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1
Summary:
Jira Automation can currently sync new comments between original and cloned/linked issues using the "Issue Commented" trigger + "Comment on issue" action. However, there is no supported way to sync edited or deleted comments to the corresponding cloned/linked issue.
Expected behavior:
Jira Automation should provide a way to:
- Map comments between linked/cloned issues (e.g., via a comment property or index).
- Edit the matching comment on a cloned/linked issue when the original comment is edited.
- Delete the matching comment on a cloned/linked issue when the original comment is deleted.
Current workaround:
None that is robust. A limited workaround exists for updating only the most recent comment, but it breaks for older comments and is not reliable for production use.