Jira Automation – Support syncing comment edits and deletions between original and cloned/linked issues

XMLWordPrintable

    • 1

      Summary:

      Jira Automation can currently sync new comments between original and cloned/linked issues using the "Issue Commented" trigger + "Comment on issue" action. However, there is no supported way to sync edited or deleted comments to the corresponding cloned/linked issue.

      Expected behavior:
      Jira Automation should provide a way to:

      1. Map comments between linked/cloned issues (e.g., via a comment property or index).
      1. Edit the matching comment on a cloned/linked issue when the original comment is edited.
      1. Delete the matching comment on a cloned/linked issue when the original comment is deleted.

      Current workaround:
      None that is robust. A limited workaround exists for updating only the most recent comment, but it breaks for older comments and is not reliable for production use.

       

              Assignee:
              Unassigned
              Reporter:
              Rohan
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: