Summary

The Jira Cloud for Sheets add-on caches both the list of available filters and the JQL associated with those filters for approximately 3 hours TTL. This causes incorrect/outdated data to be returned with no workaround available to the user.

Steps to reproduce

1. Create or update a filter in Jira Cloud (e.g., modify the JQL of an existing filter).

1. Open the Jira Cloud for Sheets add-on in Google Sheets.

1. Attempt to use the newly created or updated filter.

Observed behavior

• Newly created filters do not appear in the add-on's filter list for up to 3 hours TTL

• Updated filters continue to use the old JQL definition, returning stale results even though the filter was already updated in Jira.

• There is no manual refresh option to force the add-on to pull the latest filter data from Jira.

Expected behavior

• Newly created filters should appear in the add-on within a reasonable time frame (seconds to minutes, not hours).

• Changes to an existing filter's JQL should be reflected immediately or near-immediately in the add-on.

• A "Refresh filters" button (or equivalent mechanism) should exist to allow users to manually invalidate the cache and pull the latest filter definitions from Jira.

Impact

Users are blocked for 0–3 hours when working with new or updated filters, forcing them to wait or manually re-enter JQL — disrupting workflows that depend on up-to-date filter data in Sheets.

Workaround: 

Currently there are no available workarounds