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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Work Item - Bulk Updates
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None
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2
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Severity 3 - Minor
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5
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Warranty
Issue Summary
Select all Work Items to change Asset Field values throws error "Failed to load" in new bulk editor.
Steps to Reproduce
- Navigate to the "search work items" section and filter for tickets.
- Select all issues > Edit work items > Select Asset field to edit.
- Choose Add new > Click on the drop down to fetch values > Error "Failed to load" appears.
Expected Results
Drop down value should be shown to select.
Actual Results
Drop down value not appearing in list and error : Failed to load appears.
Workaround
- Instead of choosing Select all option, Manually select all tickets one by one > Then Edit fields works fine.
- Or Use Old Bulk Change modal