Issue Summary

When screen reader users add a comment to a ticket, the feedback message is not announced.

Steps to Reproduce

1. Open the Jira Cloud homepage.
2. Navigate to the Sidebar, expand "Spaces", and open any space.
3. Navigate to the "List" link, activate it, and open any work item from the data table.
4. Using a screen reader, navigate to the “Add a comment” button and activate it.
5. Enter a comment in the “Comment” field and activate the “Save” button.
6. Observe that the comment is added, but no feedback message is announced by the screen reader.

Screen Recording

Feedback Message Issue

Actual Results

When screen reader users add a comment to a ticket, the comment is saved successfully; however, no feedback message is announced to confirm the action. After activating the “Save” button, there is no audible notification (such as a success message or status update) communicated via the screen reader.

While the comment appears visually in the interface, screen reader users are not informed that their action has been completed successfully. As a result, screen reader users do not receive confirmation of a successful action.

Expected Results

A confirmation message should be announced to screen reader users upon successful completion of the action.

Apply the following changes:

• Provide a confirmation message “Comment added successfully” using a <span> element.
• Ensure the <span> element is not present in the DOM by default and is dynamically added only after the comment is successfully submitted.
• Apply aria-live="polite" to the <span> element to ensure the message is announced by screen readers.
• Ensure a separate confirmation message is triggered for each successfully added comment.
• The confirmation message should be visually hidden while remaining accessible to assistive technologies.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available

Environment

MacBook Pro (16-inch, 2021)
macOS Tahoe 26.4
Operations - Windows11
Chrome - Version 147.0.7727.56 (Official Build) (64-bit)
Safari- Version 26.4
JAWS- Version 2023
NVDA- Version 2025.3.3
VoiceOver - Version Latest