Issue View: Screen reader focus does not shift to opened listbox (VoiceOver + Safari)

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    • Severity 3 - Minor
    • Accessibility

      Issue Summary

      Screen reader focus remains on the “Edit Components” button instead of moving to the “Components” listbox when it is opened.

      Note

      This issue is reproducible only with VoiceOver in the Safari browser. The functionality works correctly in other browsers and with other screen readers. Therefore, the priority of this bug has been set to Medium instead of High.

      Steps to Reproduce

      1. Open the Jira/JSM Cloud homepage.
      2. Navigate to the Sidebar, expand "Spaces", and open any space.
      3. Navigate to the "List" link, activate it, and open any work item from the data table.
      4. Using the VoiceOver screen reader in Safari, navigate to the "Edit Components" button and activate it using Control + Option + Space.
      5. Press the Down Arrow key to navigate the options.
      6. Observe that the screen reader focus remains on the button instead of moving to the opened listbox.

      Screen Recording

      Listbox screen reader focus issue.mov

      Actual Results

      When users activate the “Edit Components” button using Control + Option + Space with VoiceOver in the Safari browser, the “Components” listbox opens, but screen reader focus remains on the triggering button instead of moving to the listbox. Pressing the Down Arrow key does not allow users to navigate through the options, preventing VoiceOver users from efficiently interacting with the listbox.

      Expected Results

      Screen reader focus should move to the opened listbox, allowing users to navigate through its options.

      Apply the following changes:

      • When the user activates the Edit Components button using Control + Option + Space (VoiceOver activation), the focus should programmatically move to the opened Components listbox.
      • Ensure that when the listbox is open, pressing the Up or Down arrow keys moves focus through the available options.
      • Update the scripts to manage focus appropriately.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      MacBook Pro (16-inch, 2021)
      macOS Tahoe 26.4
      Operations - Windows11
      Chrome - Version 146.0.7680.165 (Official Build) (64-bit)
      Safari- Version 26.4
      JAWS- Version 2023
      NVDA- Version 2025.3.3
      VoiceOver - Version Latest

              Assignee:
              Unassigned
              Reporter:
              Chirag Goyal
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                Created:
                Updated: