Issue Summary

Screen reader announces each option twice in the “Priority” dropdown.

Note

The impact of this issue on users is minimal; therefore, it has been assigned a low priority.

Steps to Reproduce

1. Open the Jira/JSM Cloud homepage.
2. Navigate to the Sidebar, expand "Spaces", and open any space.
3. Navigate to the "List" link, activate it, and open any work item from the data table.
4. Using a screen reader, navigate to the "Edit Priority" button and activate it.
5. Press the Down Arrow key to navigate through the dropdown options.
6. Observe that screen reader announces each option twice while navigating through the dropdown.

Screen Recording

Dropdown Options Issue

Actual Results

When screen reader users navigate through the “Priority” dropdown using the Up and Down arrow keys, each option is announced twice. For example, options are read as “Highest Highest”, “High High”, “Medium Medium”, “Low Low”, and “Lowest Lowest” instead of being announced once as “Highest”, “High”, “Medium”, “Low”, and “Lowest”.

This results in redundant and unnecessary announcements for screen reader users.

Expected Results

Each dropdown option should be announced only once by the screen reader.
The screen reader should present the options clearly and concisely, for example: “Highest”, “High”, “Medium”, “Low”, and “Lowest”.

Apply the following changes:

• Remove the value from the alt attribute of the <img> in each dropdown option and keep it empty (alt="").
• Add aria-hidden="true" to the <img> element.

Code Snippet:

This code example is intended only as a general illustration of how to address the violation and should not be considered a complete or production-ready solution. If you have any questions, please attach this ticket to a #help-accessibility request.

<div role="listbox">
<div role="option" aria-selected="false" tabindex="-1">
    <img src="highest_new.svg" alt="" aria-hidden="true"> Highest
  </div>
  .......
  </div> 

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available

Environment

MacBook Pro (16-inch, 2021)
macOS Tahoe 26.3
Operations - Windows11
Chrome - Version 146.0.7680.154 (Official Build) (64-bit)
Safari- Version 26.3
JAWS- Version 2023
NVDA- Version 2025.3.2
VoiceOver - Version Latest