Issue Summary

When configuring multiple tabs in the issue screen, it is important to note that issue fields should be appropriately displayed within their designated tabs. However, there is an identified issue where certain fields, despite being configured for specific tabs, may instead appear in the context field section rather than within the intended tab.

Steps to Reproduce

1. Configure multiple tabs and fields in the issue screen.
2. Specify the fields you want to view under each tab.
3. Create a request.

 

Expected Results

All values in the specified fields should be displayed within their respective tabs.

Actual Results

It has been observed that fields are currently not displayed under the designated tabs on the issue view screen. Instead, many of these fields are found in the context section. This layout has prompted feedback from customers, who indicate that it increases their workload. Ideally, fields that are configured to appear under the tabs should be visible in those areas, rather than being placed in the context section.

 

Workaround

Right now, users have an extra step to complete after setting up their screens. They need to go to the ticket and configure the field layout. This means they will move fields from the context field section to the tabs manually. This extra step is necessary for completing their setup.