Jira sending multiple notifications from comments on Slack

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    • 12
    • Severity 3 - Minor
    • 73

      Issue Summary

      Updates to Jira tickets are resulting in duplicate messages being sent to Slack via the Jira Cloud app. This issue occurs specifically within the Jira Cloud app in Slack, rather than in group chats or channels.

      Steps to Reproduce

      1. Just add a comment in the jira work item
      2. Observe the notification is duplicated in the JIRA for SLACK app within slack application

      Expected Results

      It must only send a single notification 

      Actual Results

      Currently its sending multiple slack notification 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Kushal Desai
              Votes:
              19 Vote for this issue
              Watchers:
              22 Start watching this issue

                Created:
                Updated: